Uber Drivers Forum banner

Fuel Card Fraud "Beware"

3364 Views 27 Replies 17 Participants Last post by  llort
Just be aware someone hacked my fuel card to the tune of $150 on one transaction. I went to the station where this took place and spoke to the manager. She checked her records and there are no transaction for that amount.

Uber will not do anything. Basically I'm out $150.
  • Like
Reactions: 2
1 - 1 of 28 Posts
We have no way of knowing how many Fraud cases there are with the Uber Fuel Card. :(
We do know that Uber is no help whatsoever if you discover a case of Fraud with your Fuel Card. :mad:
A normal credit card will limit your liability in the event of fraud, not Uber.
The best thing to do if you suspect Fraud or lose your Uber Fuel Card is to IMMEDIATELY
  • Report in-App, Account > Help > Account and Payment > Fuel Cards (scroll to bottom) > I lost or misplaced my Fuel Card
  • or Report it online.
  • or call (844) 271-5657 for (Comdata who issued the card) to cancel your card. Comdata cannot process a fraud notification or refund request.
Uber does have a way to report unexpected charges, but there are no reports of this process ever resulting in a refund. :(

I lost or misplaced my Fuel Card

If your card has been lost or stolen, visit your fuel card page below or sign in using your app. Select REPLACE LOST CARD and complete the shipping info. We'll cancel your old card and send you a replacement.

You can also call (844) 271-5657 to cancel your card.
See less See more
  • Like
Reactions: 2
1 - 1 of 28 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.