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Ford SYNC Audio Issues

1439 Views 11 Replies 10 Participants Last post by  Fusion_LUser
Does anyone have problems with the Uber Driver app and audio with Ford SYNC?

I use an iPhone 11 with Ford SYNC and keep running into a problem where after a while, notifications and turn-by-turn instructions come across the stereo as a phone call. This stops music from playing instead of ducking the music.

Earlier this year, I had an iPhone 6 that had this same reaction and I thought it was that phone’s age, so I upgraded and still had the same problem.

I recently rented a fully loaded Ford Edge with a different version of SYNC than my Focus and still had the same problem on that vehicle as well while using the Uber Driver app.

So, that makes 2 different iPhones on 2 different versions of SYNC having the same problem. Makes no difference if I use Bluetooth or USB.
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Assuming you're using Bluetooth, only allow Bluetooth for phone calls, and not audio. Had this problem with my BMW not to mention the Bluetooth audio doesn't compare to direct aux in quality.... I use aux in for media, and Bluetooth for calls only....Now that I have it set up this way mine works fine and I can still take handsfree calls using Bluetooth, my phone like yours doesn't offer a headphone out ....only USB C, but you can buy an adaptor that will give you an 1/8 aux out and let's you charge your phone at the same time...

Here's a link for the one I use... Works great, phone stays charged all day while driving..


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