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Ford SYNC Audio Issues

1436 Views 11 Replies 10 Participants Last post by  Fusion_LUser
Does anyone have problems with the Uber Driver app and audio with Ford SYNC?

I use an iPhone 11 with Ford SYNC and keep running into a problem where after a while, notifications and turn-by-turn instructions come across the stereo as a phone call. This stops music from playing instead of ducking the music.

Earlier this year, I had an iPhone 6 that had this same reaction and I thought it was that phone’s age, so I upgraded and still had the same problem.

I recently rented a fully loaded Ford Edge with a different version of SYNC than my Focus and still had the same problem on that vehicle as well while using the Uber Driver app.

So, that makes 2 different iPhones on 2 different versions of SYNC having the same problem. Makes no difference if I use Bluetooth or USB.
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I have my archaic wireless linked to the SYNC in my Uber/Lyft car, so there is no problem there. In the cab, the android telephone in LYNCed to the SYNC, so I turn off the bluetooth on the telephone. I do not hear pings on either the telephone or the car's audio when the bluetooth is ON.

The Uber/Lyft car is a 2014 Fusion hybrid; the cab a 2015.
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