[bluedogz]

Had to pick the car up from service yesterday, so figured I'd take the chance to see what the pax experience was like.

First request comes up with a 4.3* rating and NO PICTURE. I ran with it just to see.

First driver was an Indian fellow, maybe mid-50's, seemed nice enough but did not speak A WORD of English. Responded to my attempts at conversation with a smile and silence. Drove like a frightened teenager, constantly stomping gas and brake on his brand-new (?!) Honda Odyssey.

After I got out at the shop, another customer approached me and said, "I was driving behind you... I'm surprised you got here without hitting something."

Yeah... 3*, no tip.

 

[BassPlayer]

Had to pick the car up from service yesterday, so figured I'd take the chance to see what the pax experience was like.

First request comes up with a 4.3* rating and NO PICTURE. I ran with it just to see.

First driver was an Indian fellow, maybe mid-50's, seemed nice enough but did not speak A WORD of English. Responded to my attempts at conversation with a smile and silence. Drove like a frightened teenager, constantly stomping gas and brake on his brand-new (?!) Honda Odyssey.

After I got out at the shop, another customer approached me and said, "I was driving behind you... I'm surprised you got here without hitting something."

Yeah... 3*, no tip.

Just took my first trip, to pick up a car. Nice guy, great car, good 1 year old driver, but he tried to refuse a tip!!! Come on people, you need it, you deserve it, Take It.

 

[jaien39]

Had to pick the car up from service yesterday, so figured I'd take the chance to see what the pax experience was like.

First request comes up with a 4.3* rating and NO PICTURE. I ran with it just to see.

First driver was an Indian fellow, maybe mid-50's, seemed nice enough but did not speak A WORD of English. Responded to my attempts at conversation with a smile and silence. Drove like a frightened teenager, constantly stomping gas and brake on his brand-new (?!) Honda Odyssey.

After I got out at the shop, another customer approached me and said, "I was driving behind you... I'm surprised you got here without hitting something."

Yeah... 3*, no tip.

3* and no tip !! That's not cool!
uber driver are suppose to bring you from point A to point B thats it and no more. Uber driver are not your new best pal or your psychiatrist.

 

[wk1102]

Just took my first trip, to pick up a car. Nice guy, great car, good 1 year old driver, but he tried to refuse a tip!!! Come on people, you need it, you deserve it, Take It.

I've given given rides to at least 5 drivers. I suspect another one guy was but didn't volunteer that he was driver. The guy that didn't tell me he was is the only one that tipped. Either they are just cheap mfers or they buy into the no tipping, i dont know.

I have only turned down a tip once, well one and a half times. First one, I know she was strapped for cash and in a bad spot, we stopped at a few charities for baby food and supplies tjen she had to cash a check and tje bank was out of town. She was stressing big time, she left tje money in my car even after i tried to not take it. The other, the guy tipped 100 then tried to give me another 100 later. I told him it okay he took care of me. Then he riffled through a stack of 100s and 50s looking for something smaller and gave me 2 20s. I should have let him give me the 100. Oh well

How a driver can turn down money, or not tip is beyond me.

 

[Disgusted Driver]

I've taken 8 or 10 rides as a pax. The only driver I didn't tip was the one who insisted on lying to me (before she knew I was a driver) and told me she made $400 a day driving 6 hours a day in LA. I told her flat ut I didn't understand why she was lying about it when she insisted she wasn't lying but wouldn't show me her earnings screen (claimed she didn't know how) I said she is doing so well, she can't possibly need my tip. I didn't realize that drivers bs about their earnings to try to refer suckers for the bonus. Every other driver I've had has been just doing the best they can to make a living, beat up car or not, they deserve a couple of extra bucks.

 

[Pulchra]

I've given given rides to at least 5 drivers. I suspect another one guy was but didn't volunteer that he was driver. The guy that didn't tell me he was is the only one that tipped. Either they are just cheap mfers or they buy into the no tipping, i dont know.
How a driver can turn down money, or not tip is beyond me.

Last week I drove a former part time driver who volunteered to tell me he no longer drives for uber and how it's just not worth it. As we continued to chat I realized he was just trying to convince himself he made the correct decision leaving uber. I was amused by his ramblings and gave him 5 stars. No tip of course but ex drivers using uberx are great entertainment.

 

[wk1102]

I've taken 8 or 10 rides as a pax. The only driver I didn't tip was the one who insisted on lying to me (before she knew I was a driver) and told me she made $400 a day driving 6 hours a day in LA. I told her flat ut I didn't understand why she was lying about it when she insisted she wasn't lying but wouldn't show me her earnings screen (claimed she didn't know how) I said she is doing so well, she can't possibly need my tip. I didn't realize that drivers bs about their earnings to try to refer suckers for the bonus. Every other driver I've had has been just doing the best they can to make a living, beat up car or not, they deserve a couple of extra bucks.

Had a guy last night, told me his cousin drives in Atlanta and makes 200-500 /night... i just giggled to myself. No tip.

 

[bluedogz]

3* and no tip !! That's not cool!
uber driver are suppose to bring you from point A to point B thats it and no more. Uber driver are not your new best pal or your psychiatrist.

Don't know how you figured I wanted either. I downrated him because he was a barely-competent driver who could not communicate even whether he had the right destination. I didn't ask for dinner and drinks- I asked if he knew where the destination was.

 

[jaien39]

Don't know how you figured I wanted either. I downrated him because he was a barely-competent driver who could not communicate even whether he had the right destination. I didn't ask for dinner and drinks- I asked if he knew where the destination was.

If you wasnt hurt or got into a accident then you arrived your destination safely. There is no such thing as you almost got hurt or you almost got into a accident or you almost won the lottery. In life there is no such thing as "Almost".
You should atleast give the driver $3 tip because you know uber driver dont make much.

 

[bluedogz]

You should atleast give the driver $3 tip because you know uber driver dont make much.

No, a tip is for above-expected service. My expectation is not just to "get there without dying," but for that to be done in a manner that does not make me or other people question my safety. I go to a restaurant not to "be fed without food poisoning," but to be fed above my expectations.

Further, if a driver is unable to communicate destination information, he is incapable of doing the job I hired him too do completely.

 

[jaien39]

No, a tip is for above-expected service. My expectation is not just to "get there without dying," but for that to be done in a manner that does not make me or other people question my safety. I go to a restaurant not to "be fed without food poisoning," but to be fed above my expectations.

Further, if a driver is unable to communicate destination information, he is incapable of doing the job I hired him too do completely.

Well if you didnt get into a accident then you didnt get into a accident. No one can control how you think during the ride. You might think the world is coming to a end during the ride and blame others for making you worry.
Tip = for the service he gave you whether you like it or not.
Now if you really think your life is in danger you should just cancel the ride.

 

[djangoswango]

I use Uber and Lyft often as a rider and I only tip if they deserve it. I almost always give 5 stars but there have been times I haven't.

I really wish it was harder to become a driver because I've had so many bad ones, but now I realize why I make so much in tips.

 

[jaien39]

I use uber and lyft sometimes and I always Tip. If i sense the driver is a idiot or not going to get me to my destination safely. I would just cancel the ride, request another driver, email uber later on and get my money back. But If I accepted the driver and he drove me to my destination and I didnt cancel my trip during the ride then I always Tip the driver.

I sometimes see people in Restaurant finish all their food and then start to complaint about how bad the food/service is and that they shouldnt give any tip or paid for the food. Well. if your service is so bad or your food is so bad. You should just walk out but yet these people want free stuffs and finish all their foods and then start to complaint to "Stiff" others.

 

[Stray cat]

No, a tip is for above-expected service. My expectation is not just to "get there without dying," but for that to be done in a manner that does not make me or other people question my safety. I go to a restaurant not to "be fed without food poisoning," but to be fed above my expectations.

Further, if a driver is unable to communicate destination information, he is incapable of doing the job I hired him too do completely.

No, a tip is for "expected" service, not "above-expected" service. You give 15% tip if the restaurant gives you "expected" service. You give more than 15% tip for "above-expected" service.

Your driver did "communicate" with you. You said he smiled and "seemed nice enough." That's better than a lot of other drivers on and off this forum.

Maybe I'm not understanding you. You're stating something about him not communicating with you about your destination yet you haven't denied that he got you from point A to your Point B destination as listed in the app. Apparently, his reading comprehension was good enough to get you there without him needing to hear your verbal confirmation of what you already had put into the app as your destination.

 

[bluedogz]

Apparently, his reading comprehension was good enough to get you there without him needing to hear your verbal confirmation of what you already had put into the app as your destination.

Apparently, there's no shortage of self-righteousness here.... my destination was a large industrial park with 8-9 buildings that all share the same address. The driver was not able to understand when I asked for "building G- all the way at the back." Rather, he stopped every ten yards and asked "here?" over and over.

No, a tip is for "expected" service, not "above-expected" service. You give 15% tip if the restaurant gives you "expected" service. You give more than 15% tip for "above-expected" service.

No, see, a restaurant is allowed to pay sub-minimum wage on the assumption that staff receive tips. Uber has built the opposite model- a driver has the capability to earn a much greater proportion of the minimum wage than a restaurant server does. By the above logic, a server that brought my food to my table with a head cold, then disappeared until time to pay the bill would deserve a tip, because "he brought you the meal, that's it." "Expected" service is dropping the plate on the table, "above expected" deserves extra pay.

On the few occasions I've taken Uber as a pax, I actively seek a reason to tip the driver. Usually, they have given me a good reason; so much so that this particular driver stood out as a negative example.

 

[Newwber]

For what it's worth bluedogz..... I hear you.... I get it..... I agree 100% with your point.

 

[jaien39]

lets face it.
No Tip = Cheap Bastard.
If you do that to a taxi driver. Even if he didnt curse you out and kick your behind, he would just call the cops on you for your cheap act.

 

[bluedogz]

And now that we've devolved to name-calling, I will cease assisting you in pulling you head out of your own ass. Enjoy it down there.

 

[Stray cat]

"Apparently, there's no shortage of self-righteousness here."

Oh, we're insulting opposing viewpoints now? That's rather unfriendly. Let's just discuss and avoid petty cheap shots now. You posted a thread subject. Now you're surprised that some disagree with your opinions.

See, now you are communicating better. You had omitted the multi-building issue in your original post. Now you have communicated that fact better. Perhaps you could insert "Building G" into your destination in the app next time so that the GPS could help both you and your driver get there quicker.

I've had a few dozen airport trips so far as you probably have had (or more). Most of the airport destinations merely say"Philadelphia Airport" without specifying which terminal. Last week, I had my first ever pax specify in the destination the terminal. I wanted to hug him. Automatic five stars for him. I get tired of asking them, "Which terminal or airline?" Half then say, "American Airlines." Then I explain how PHL has like four terminals for American. Then they fish for their ticket or boarding pass for the info as I'm on the 95 exit.

I've been to many apartment buildings where I've been confused with and without pax in car helping me and I was born in the USA. The typed destination on the GPS lists the Main Street address but then the route line wants you to drive up the back driveway or something to the exact building. Yeah, you work there and know it well but we might not know where the heck we are.

The restaurant server with the head cold? How would you know of the head cold? If you see him sneezing into your food or wiping his nose as he's serving you? Okay, fine, don't tip, complain, whatever. If you're trying to say he didn't return to follow up with you after "dropping"(?) the plate at your table because it later turned out he wasn't feeling well, I think custom would be to leave some tip between 15% or 10% rather than zero. If he makes you wait a very long time for your check when you've finished, sure, that can peeve many rightfully to no tip if no apparent reason (staff shortage, etc.).

I personally don't take much issue with your decision not to tip the driver if that's how you felt. I disagree more on what I think is not a good analogy to the restaurant industry. Maybe I'm sensitive to that since I do restaurant delivery as another side job and run into these driving and tipping issues there as well. I think the three stars seemed more harsh to me than the non-tip as I'd consider 4 stars a more fair rating from what I've read of your story.

 

[NWPhilly]

Bye Felicia