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hi All,
I would like to share my part of stories..... I am a real partimer for grab and uber, which mean to say i only drive few times a week (each time about 2 to 3 hours) or some time not at all. I found some discrepanices with Uber about the incentives issues.
1) when i signed with uber, i asked and was told that the referal fees for me and my referal is $300 each provided i clocked in 25 trips. Few weeks later, i brought a friend to Uber to make some enquires as he was quite interested, overthere i asked again about the referal fees and was told the same - $300. But after i clocked in 25trips, immediately both my referal and i received an email saying we get $50 each for the referal fees. I called Uber and they reinburst me the $250 - very good only after i voiced it out.

2) 2nd incident, everyweek we received a schedule showing the timing and incentives, for one saturday 6pm to 11pm (if i remember correctly) the incentives was $20 per hour provided i clocked in 2hours and 1.5tph. On that saturday, i started 6pm and end at 8.30pm fufilling the requirements. But when the payment statment arrived, i was told that i didnt qualify as the incentives timing starts at 7pm to 11pm. I call the CSO and he too told me that based on his system it shows 7pm and not 6pm. He thus asked me to screen shot or forwarded the email back to him for clarifications which i did. Den this guy told me that this coming saturday the incentives period starts 6pm. Come this saturday before i drive, i called up Uber and spoke to the guy who talked to me and reconfirmed with him again about the timing......he told me YES the timing is 6pm to 11pm.
As usual, i drove from 6pm to 8.30pm fufilling all the requirements. And guess what??? This time the payment statment also stated that i dint qualify as the timing starts from 7pm.....**** , I call up the gentlemen...he is a nice guy...he checked the system and standby what he says ...starts from 6pm. He says will help me to appeal but till now at least 3 weeks has passed NO SOUND NO PICTURES.
I am no longer driving UBER.....

Guys, becareful....i was thinking is easier for me to keep track as my trips are few and timing short but what about those full timers? By they time they finished driving, i dont think they have the energy to record and keep track.

THE END
 
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