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Discussion Starter · #1 · (Edited)
The other day a pax reported me to Uber for "Impaired driving", even though I haven't had a drink in weeks and I don't do any drugs.

-Has anyone else had this complaint?
-pt.1 Does it affect your status with Uber?
-pt.2 What do you do in these scenarios if accused?

I've already gone ahead and ordered a 2-Way Falcon HD camera to deal with baseless claims from now on since I've had passengers complain about professionalism too, even though all I said through-out the whole trip was "hello", "how are you" and "bye" or "have a good day".

I would like the community's opinions on this topic and advice / comments!
 

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Unfortunately, there is very little you can do, Uber will always believe the pax. my advice would be to go to the nearest greenhub or speak on the phone to an actual Uber representative if possible. from what i read on this forum, email exchange is meaningless especially in cases like yours. reading the email they sent you i sense that they are only giving you a warning. i have read other cases where the driver has been immediately deactivated. good luck to you
 

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The other day a pax reported me for driving impaired, even though I haven't had a drink in weeks and I don't do any drugs.

-Has anyone else had this complaint?
pt.1 Does it affect your status with Uber?
pt.2 What do you do in these scenarios if accused?

I've already gone ahead and ordered a 2-Way Falcon HD camera to deal with baseless claims from now on since I've had passengers complain about professionalism too even though all I said throughout the whole trip was hi, how are you and bye.

I would like the community's opinions on this topic and advice / comments!
EXACTLY WHY WE NEED A UNION !

TO FIGHT UNJUST FALSE PUNITIVE ACTION THAT COSTS US MONEY !

WE MUST BE COMPENSATED FOR THESE FALSE INVESTIGATIONS

NOT TREATED AS A TOY AT THE WHIM OF A CHILD HAVING A TANTRUM !

UNION FOR FAIR PAY AND FAIR WORKPLACE PRACTICE !

Unfortunately, there is very little you can do, Uber will always believe the pax. my advice would be to go to the nearest greenhub or speak on the phone to an actual Uber representative if possible. from what i read on this forum, email exchange is meaningless especially in cases like yours. reading the email they sent you i sense that they are only giving you a warning. i have read other cases where the driveuber does not care r has been immediately deactivated. good luck to you
Uber does not care because it costs Uber nothing !

Time for it to cost Uber like it costs us !

We MUST HAVE A UNION FOR FAIR LABOR PRACTICE !
 

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Discussion Starter · #4 ·
Unfortunately, there is very little you can do, Uber will always believe the pax. my advice would be to go to the nearest greenhub or speak on the phone to an actual Uber representative if possible. from what i read on this forum, email exchange is meaningless especially in cases like yours. reading the email they sent you i sense that they are only giving you a warning. i have read other cases where the driver has been immediately deactivated. good luck to you
Do you by chance happen to have any links that provide instances where drivers have been deactivated without proof from pax?
 

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Do you by chance happen to have any links that provide instances where drivers have been deactivated without proof from pax?
Looks through the forum.. plenty of stories

The other day a pax reported me to Uber for "Impaired driving", even though I haven't had a drink in weeks and I don't do any drugs.

-Has anyone else had this complaint?
-pt.1 Does it affect your status with Uber?
-pt.2 What do you do in these scenarios if accused?

I've already gone ahead and ordered a 2-Way Falcon HD camera to deal with baseless claims from now on since I've had passengers complain about professionalism too, even though all I said through-out the whole trip was "hello", "how are you" and "bye" or "have a good day".

I would like the community's opinions on this topic and advice / comments!
Did your account get suspended?
 

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Discussion Starter · #10 ·
Looks through the forum.. plenty of stories

Did your account get suspended?
I was reactivated, took a day off, next thing you know I get a message in the morning stating they don't want me any more; I'm "fired". Waiting for Lyft to clear my background check atm. Unbelievable considering I was pulling $200 a day in my pocket.

Tell uber to contwct all the pax you pickedup that day, if none of the collaborates the claim that you seemed intoxicated, then its clearly a false allegation.
I stated to Uber in my defense that if the pax thought I was intoxicated or unworthy of driving, using their wording "impaired", then the pax would have left my car early or asked to get out of the car early- ending the trip prematurely on the Uber records- which no one asked me to do in my entirety working with Uber. It seems they will believe the pax no matter what, even if the claim was baseless (no proof) on first shot fired. Made $200/day $20/hour 5 days in a row in this is how they treated me. Outrageous!
 

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Any day can be your last on Uber. Doesn't matter if you have 27 trips or 2700 trips and you have a near perfect rating 100% acceptance rate all it takes is one !#!hole pax to screw you over. Uber is pro passenger plain n simple.

Don't be afraid into looking into a lawsuit. I would at least see if you could get a free consult with a lawyer on this. Wouldn't hurt.

Tell uber to contwct all the pax you pickedup that day, if none of the collaborates the claim that you seemed intoxicated, then its clearly a false allegation.
Steve that would be the right thing to do for the driver so we know that won't happen.
 

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The other day a pax reported me to Uber for "Impaired driving", even though I haven't had a drink in weeks and I don't do any drugs.

-Has anyone else had this complaint?
-pt.1 Does it affect your status with Uber?
-pt.2 What do you do in these scenarios if accused?

I've already gone ahead and ordered a 2-Way Falcon HD camera to deal with baseless claims from now on since I've had passengers complain about professionalism too, even though all I said through-out the whole trip was "hello", "how are you" and "bye" or "have a good day".

I would like the community's opinions on this topic and advice / comments!
They can't permanently deactivate you without proof, only temporarily while they investigate and fail 90% of the time.

Let them go on their wild goose chase.
 

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Dude, that sucks and I'm sorry you got dismissed under such bogus circumstances. I hope one day some disgruntled driver pursues serious legal action against one of these lying, lowlife customers and it makes national news. It is obviously not a game to the drivers getting terminated.

And, as others have said, if you don't have a dash cam for Lyft, get one!
 

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Discussion Starter · #14 · (Edited)
Dude, that sucks and I'm sorry you got dismissed under such bogus circumstances. I hope one day some disgruntled driver pursues serious legal action against one of these lying, lowlife customers and it makes national news. It is obviously not a game to the drivers getting terminated.

And, as others have said, if you don't have a dash cam for Lyft, get one!
My Falcon HD dual cam just arrived and will be using it for when I do my Lyft driving (when I get approved for Lyft that is).

Any day can be your last on Uber. Doesn't matter if you have 27 trips or 2700 trips and you have a near perfect rating 100% acceptance rate all it takes is one !#!hole pax to screw you over. Uber is pro passenger plain n simple.

Don't be afraid into looking into a lawsuit. I would at least see if you could get a free consult with a lawyer on this. Wouldn't hurt.

Steve that would be the right thing to do for the driver so we know that won't happen.
My father is a lawyer and he says there is nothing I can legally do about this situation unfortunately.
 

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I was reactivated, took a day off, next thing you know I get a message in the morning stating they don't want me any more; I'm "fired". Waiting for Lyft to clear my background check atm. Unbelievable considering I was pulling $200 a day in my pocket.

I stated to Uber in my defense that if the pax thought I was intoxicated or unworthy of driving, using their wording "impaired", then the pax would have left my car early or asked to get out of the car early- ending the trip prematurely on the Uber records- which no one asked me to do in my entirety working with Uber. It seems they will believe the pax no matter what, even if the claim was baseless (no proof) on first shot fired. Made $200/day $20/hour 5 days in a row in this is how they treated me. Outrageous!
Tell them you have dashcam cam... if you don't, bluff...
 

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My Falcon HD dual cam just arrived and will be using it for when I do my Lyft driving (when I get approved for Lyft that is).

My father is a lawyer and he says there is nothing I can legally do about this situation unfortunately.
Damn that sucks. So uber and the pax get away with this. What a great country we live in.
 

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Many drivers have had this happen and they are reactivated. You will be eventually reactivated. Do you have any idea which pax reported you?
Trust me Uber won't tell him they will claim anonymous and all that good stuff. Even if u know who it is best u can do is 1 star them and claim pax was obnoxious and drunk. Its still advantage Uber and pax.

Going to the Greenlight hub this week, will report back on what happens.
You have my support I would demand answers at the greenlight hub.
 
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