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Falsely accused missed a block

2436 Views 11 Replies 6 Participants Last post by  ndlx, 
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Their system is terrible. Is it a new system bug? Anyone here received similar messages ?
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ndlx said:
Yes, I got it couple of weeks ago. I had two logistics blocks next to each other and when I completed the first one it did not get closed but got bound together with the second one. I checked with the wh person if that's okay since I did not have to scan arrival code. He said I was good to go.
When I completed the second block it did not show up in my earnings. I have sent an email to support which they did not respond to. Next day I got the message that I missed the block. I replied that I have completed the block and informed that I had sent an email already regarding to that.
They adjusted my earnings but in the weekly summary it said:
  • We excluded 1 block(s) from our metrics due to extenuating circumstances.
It still sounded like I made a mistake. This gig is getting worse each day.
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Most warehouse employees don't know what they are talking about. You need to make sure the block closes out or you will have issues and will be a pita. Clear data, reboot phone etc.
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