Poor guy missing all those pings in a hot surging area.
I waited for an hour at ORD and canceled three pool request and then was sent to the back of list. So I left, I refuse to wait for an hr just to get a pool...My Ford Transit Connect XLT wagon locks the doors when not in park. I have to press a button to unlock them. I always have doors locked until the pax shows up. When cancelling, I always have he doors locked.
I have a new rule for me: after 9PM and until 4:30 AM I do not accept any pool or line calls. Experience has taught me that every Pool problem I've had happens after 9 PM when all there are a CHEAP DRUNKS. I would suggest the ALL ride-share drivers adapt this rule. Even airport Pool requests are ignored.