[Dback2004]

Dback2004 here, stepping in for some random useless support persona based in India or the Phillipines. Thanks for reaching out, glad to explain! Everything here at Uber is the driver's fault, Uber is a technology company and has no responsibility for anything. It's your responsibility to return our phone to us, verify that we got it, and make sure we stop billing you. Stopping billing, of course, is directly counterproductive to our overall goal of screwing drivers over and making more money. If you have any further concerns, please feel free to reach out to us. Have a great day.

 

[Dback2004]

When dealing with Uber, always cover your ass. I hope you have tracking info on that shipped phone that shows they got it back. Otherwise I'm afraid you're in for a battle to get those charges removed (although if you're not generating any income for them by not driving they'll have a fun time collecting from you )