Just go into the office, and they will fix it for you, credit you, etc. Or they should. i've been charged and credited, in the past, but I went into the office to get it rectified. Also, this is why I never send anything, I hand deliver and get a receipt.I've been a dormant driver for sometime, over a year. I just randomly logged into my uber driver portal and noticed over $800 in monthly charges for an old iphon4 they supplied me. I sent this back months and months ago. Anyone else had this issue?