Come back and tell us what your rating are after two months.Most Costermers don't rate so you just doing doordash a couple week probably nobody rated you.
Did I say I expect to have a perfect 5.0 for forever? No. I'm sure I'll get some less than 5s. I'm quite sure I have already received some ratings, I just haven't got one less than 5 yet. YET. But I bet my rating will stay pretty darn high.
I still would have to assume that to get really low ratings somebody is screwing up... Are you one of those people that has a 4.65 or 4.72 Uber rating who thinks passengers are just jerks and rate down for no reason? Truth is SOME DO. But I still bounce between 4.95 and 4.98 on Uber, perpetual solid 5.0 on Lyft, even with those pax thrown in the mix... Which means I do things better than lower rated drivers, which is why I have a better rating.
IMO for RS I don't put in shit all of effort. No stupid water or bending over backwards for people. I show up, I pick them up, I drive them where they want to go. I speed moderately, and I blow yellows within reason, but don't do anything TOO crazy driving wise. I usually talk to them if they're not standoffish or quiet. Sometimes it's about controversial stuff I know I shouldn't talk about, and I KNOW I piss people off sometimes, but I won't hold my tongue on issues. I don't get rude, but I will strongly state my opinion. If anything I intentionally don't care about avoiding things that could hurt my rating... And it's STILL that high.
That says to me drivers with low ratings must be REALLY shitty, either because they are inept, or because they don't give a **** and do stuff that pisses pax off on purpose even more than I do!
IMO it must be the same thing here. Doing little stuff that doesn't even occur to me to NOT do, but others are so dumb they screw it up. Do you have orders that you put on their side where stuff gets all messy in the bag? Do you not use a warm bag when it's a LONG trip to deliver? Do you forget their drink every time? Do you break/crack their straws so they don't work? Do you deliver the wrong order to people when you have multiple going? Do you leave it in a STUPID spot by their door (In a puddle of water!), instead of an obviously better spot (On a table on their porch!) that's right there? Do you not follow the instructions for where/how to deliver (To door in apt building, leave at door, etc)? Do you not knock/ring bell when leaving at door?
Those are all things I think should be automatic, because DUH, why would you do it any other way? But maybe they aren't for some people. I don't buy the excuse that people just magically get shit ratings without messing stuff up. That's my experience with RS, and I assume it must be the same for delivery. AKA If you have bad ratings, rethink the little things you might be habitually screwing up.
If the restaurant is taking exceptionally long you can text your customer a quick: "Still waiting on X to prepare your food"
I wouldn't worry to much until you get to 100 deliveries. I don't really do anything on DD, and now it's leave food at door, ring, and run, so even less than before as don't even have to wait for them to answer.
And those places that do take a long time, make note and decline their future orders. Test them once in a while see if they are still taking a long time or if they got their crap together yet.
Yeah, I've texted a couple people when the order was waaay behind. Most of the time not needed, but it may save my ass a little when it's their fault. Technically you could BS a little too if you wanted some more slack time. LOL
Just deliver there food no worries .
He they sent me orders that have to go inside a hospital !
And no it will not show the hospital or trip details until i click deliver on my app.
I show up 500 feet away from the hospital and call and test . Come out get your food i will drop it on the sidewalk .
They wont answer or tell me to go have inter...... with myself.
I will not set food inside a hospital i keep the food and click delivered . My dogs love free lunch.
I have done this 3 times about 2 weeks ago . I Have not left my home in 8 days lol .
Point is im a real jerk not delivering there food my rating is 4.78 idk what the heck your doing to get so low .
But its based of 100 so no worries .
EXACTLY. That's a totally bullshit move, and if I was DD I would fire your ass for doing that shit! And you STILL have a respectable rating. No way you can get way lower than that without screwing things up.
Only way it could be possible is just bad luck that he got a bunch of shit customers right off the bat, and his rating will naturally rise as he does more orders. Bad runs do happen, which is why my Uber rating varies between 4.95 and 4.98. It even hit 4.99 for like a week or two once.
Sometimes you get groupings of bad customers, but that stuff should ebb and flow, if you're constantly low IT IS SOMETHING YOU'RE DOING.
