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How much do you pay monthly for unlimited data?

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Discussion Starter · #1 ·
You can be paying $20 a month for unlimited talk, text and data. We bet you can't find anything cheaper!

How much are you paying now? Submit your answer in the poll above!

Hurry! Our holiday-special prices will only be available until 01/10/17.

Use promo code UberPeople10off for $10 off your first order.

Call 888-406-2838 or click HERE today and start saving.
 

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You can be paying $20 a month for unlimited talk, text and data. We bet you can't find anything cheaper!

How much are you paying now? Submit your answer in the poll above!

Hurry! Our holiday-special prices will only be available until 01/10/17.

Use promo code UberPeople10off for $10 off your first order.

Call 888-406-2838 or click HERE today and start saving.
Well I've ordered a new line just to try the services, here is the confirmation and can you plz explain these restrictions in bold especially #4 & 5.

Congratulations and welcome to Teltik!
Hi Xxxxxxx,

Your order is now complete. Over the next 24 hours your phone number and account will be provisioned; on weekends up to 48 hours.

Please expect a confirmation email with your phone number. Porting instructions will be enclosed as well.

After you receive your confirmation your SIM card will be active and ready to use.

PLEASE NOTE: Your card on file will automatically be charged for usage of services that are not included in your plan, including, but not limited to, the following:
1) Calls to the Virgin Islands (up to $1.99/min should you not have the stateside international calling plan).
2) Calls to 411 ($1.99/call).
3) International voice roaming, including using voicemail while international ($0.30/minute)
4) Calling any out-of-plan phone numbers, services like chat lines, conference calls, and radio broadcast lines. ($0.01/minute)
5) Downloading apps and usage of services (such as name ID or Rhapsody).
 

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1) Is this T-Mobile service or is yours an MVNO network?

2) Do your plans include roaming calls, texts and data in Canada and Mexico like T-Mobile does?
 

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Discussion Starter · #5 ·
Well I've ordered a new line just to try the services, here is the confirmation and can you plz explain these restrictions in bold especially #4 & 5.

Congratulations and welcome to Teltik!
Hi Xxxxxxx,

Your order is now complete. Over the next 24 hours your phone number and account will be provisioned; on weekends up to 48 hours.

Please expect a confirmation email with your phone number. Porting instructions will be enclosed as well.

After you receive your confirmation your SIM card will be active and ready to use.

PLEASE NOTE: Your card on file will automatically be charged for usage of services that are not included in your plan, including, but not limited to, the following:
1) Calls to the Virgin Islands (up to $1.99/min should you not have the stateside international calling plan).
2) Calls to 411 ($1.99/call).
3) International voice roaming, including using voicemail while international ($0.30/minute)
4) Calling any out-of-plan phone numbers, services like chat lines, conference calls, and radio broadcast lines. ($0.01/minute)
5) Downloading apps and usage of services (such as name ID or Rhapsody).
Thanks for placing your order and reaching out to us for clarification, we'll be glad to help!

All our plans include all the basic features, like talk, text, data, etc. However, there are some things that are not included, and result in an additional charge. These examples are listed above - from the confirmation email when you placed your order. Options 1, 2, and 3, are calls made to various destinations, like the Virgin Islands, 411, or calls while roaming, which are not included and incur additional charges.

Number 4 is a new charge T-Mobile started passing on to its customers as of October of 2016. Calling chat lines, conference calls, radio broadcast lines, incur $0.01 per minute. Please see this link for more details about this category: https://support.t-mobile.com/docs/DOC-33322

Number 5 refers to the various apps you can download to your phone that require a payment, and have the option to put the charge toward your phone bill. We simply pass on these charges to the end-user.

To sum up, most of our customers only pay the flat rate they signed up for, plus tax. Some customers incur these charges for usage that is not included.

If you have any other questions, feel free to reach out to us by phone, email, or chat. We are available 24 hours a day!
Email: [email protected]
Phone: 888-406-2838
Chat: visit our website and use the chat feature on the bottom right corner
 

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Discussion Starter · #6 ·
1) Is this T-Mobile service or is yours an MVNO network?

2) Do your plans include roaming calls, texts and data in Canada and Mexico like T-Mobile does?
1) We are T-Mobile business resellers, not an MVNO. Our service has the same network priority, as well as all of the other perks that direct T-Mobile users have.
2) All of our plans include International Roaming (with calls at $0.30 per minute), as well as calls to and within Canada. Calls to Mexico are not included unless you have the Stateside Calling feature on your line. (The International Roaming feature needs to be enabled and can be used once our simple International Roaming terms are agreed to.)

If you have any other questions, feel free to reach out to us by phone, email, or chat. We are available 24 hours a day!
Email: [email protected]
Phone: 888-406-2838
Chat: visit our website and use the chat feature on the bottom right corner
 

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2) All of our plans include International Roaming (with calls at $0.30 per minute), as well as calls to and within Canada. Calls to Mexico are not included unless you have the Stateside Calling feature on your line. (The International Roaming feature needs to be enabled and can be used once our simple International Roaming terms are agreed to.)
I don't understand this answer. Let me try a different way:

Let's say I take my phone to Mexico. How much money will I pay:

1) Per megabyte used, if I use data in Mexico
2) Per minute, if I make a call to a Mexican phone number
3) Per minute, if I make a call to a US phone number
4) Per minute, for receiving calls while in Mexico

I am interested in costs in Mexico because I travel there frequently, and would like to be able to compare your service with my current plan, which includes all of the above at no extra cost.
 

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Ok, I found the answers in your terms and conditions. You include data in Canada and Mexico, but you charge 30 cents per minute in both countries for calls made. There is no info in the terms as to whether you also charge for calls received in those countries, but I'll assume that's a yes.

Automatic coverage in over 140+ countries and destinations.

Unlimited international data coverage and texting are included with all plans at no additional charge. It's just 30 cents per minute for calls to mobile devices and landlines.

Calls over cellular while roaming outside of the USA are not permitted, if used against policy, you are charged $0.30/min
 

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Discussion Starter · #9 ·
I don't understand this answer. Let me try a different way:

Let's say I take my phone to Mexico. How much money will I pay:

1) Per megabyte used, if I use data in Mexico
2) Per minute, if I make a call to a Mexican phone number
3) Per minute, if I make a call to a US phone number
4) Per minute, for receiving calls while in Mexico

I am interested in costs in Mexico because I travel there frequently, and would like to be able to compare your service with my current plan, which includes all of the above at no extra cost.
OK, sorry I wasn't clear the first time around.

For International Roaming in Mexico (ONLY), here is what you can be charged for:

1) Per megabyte used, if I use data in Mexico - $0.00
2) Per minute, if I make a call to a Mexican phone number - This feature is blocked, and can be enabled upon request.
3) Per minute, if I make a call to a US phone number - $0.00
4) Per minute, for receiving calls while in Mexico - $0.00
 

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3) Per minute, if I make a call to a US phone number - $0.00
4) Per minute, for receiving calls while in Mexico - $0.00
Apparently not... not according to your terms and conditions, anyway. Looks like it's 30 cents per minute:

Unlimited international data coverage and texting are included with all plans at no additional charge. It's just 30 cents per minute for calls to mobile devices and landlines.

Calls over cellular while roaming outside of the USA are not permitted, if used against policy, you are charged $0.30/min


Alright, thanks for the replies. Your plan price is good but the international charges make it a deal breaker for me.
 

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Discussion Starter · #11 ·
Apparently not... not according to your terms and conditions, anyway. Looks like it's 30 cents per minute:

Unlimited international data coverage and texting are included with all plans at no additional charge. It's just 30 cents per minute for calls to mobile devices and landlines.

Calls over cellular while roaming outside of the USA are not permitted, if used against policy, you are charged $0.30/min


Alright, thanks for the replies. Your plan price is good but the international charges make it a deal breaker for me.
Those terms you quoted are regarding all countries aside for Mexico and Canada. The information I gave you here is regarding Mexico specifically. If you'd feel more comfortable hearing it from one of our reps directly, feel free to reach out to us! Info below.

Email: [email protected]
Phone: 888-406-2838
Chat: visit our website and use the chat feature on the bottom right corner
 

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Those terms you quoted are regarding all countries aside for Mexico and Canada. The information I gave you here is regarding Mexico specifically. If you'd feel more comfortable hearing it from one of our reps directly, feel free to reach out to us! Info below.

Email: [email protected]
Phone: 888-406-2838
Chat: visit our website and use the chat feature on the bottom right corner
I'd need it in writing. So far, the only things I see regarding this in your terms and conditions are that Calls over cellular while roaming outside of the USA are not permitted and that Mexico and Canada are both chargeable roaming areas the same as all the other countries in your list:

Unlimited international data coverage and texting are included with all plans at no additional charge. It's just 30 cents per minute for calls to mobile devices and landlines.

Afghanistan
Aland Islands
Albania
Alderney
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Barbados
Belarus
Belgium
Belize
Bermuda
Bolivia
Bonaire
Bosnia
Brazil
British Virgin Islands
Bulgaria
Cambodia
Canada
Canary Islands
Cayman Islands
Chile
China
Christmas Island
Colombia
Costa Rica
Croatia
Curacao (Netherlands/Dutch Antilles)
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Easter Island
Ecuador
Egypt
El Salvador
England
Estonia
Faroe Islands
Finland
France
French Guiana
Georgia
Germany
Ghana
Greece
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Malta
Martinique
Mexico
Moldova
Monaco
Montenegro
Montserrat
Netherlands
Netherlands Antilles
New Zealand
Nicaragua
Northern Ireland
Norway
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
San Marino
Sark
Saudi Arabia
Scotland
Serbia
Singapore
Sint Maarten
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Barthelemy
St. Kitts and Nevis
St. Lucia
St. Martin
St. Vincent and the Grenadines
Suriname
Svalbard
Sweden
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Turkey
Turkmenistan*
Turks and Caicos Islands
Uganda
Ukraine
United Arab Emirates
Uruguay
Vatican City
Venezuela
Wales
Zambia

If what you're saying is true about zero call charges in Mexico and Canada, then I would be interested in switching. But it would need to be updated in your written T's and C's first.
 

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Discussion Starter · #13 ·
I'd need it in writing. So far, the only things I see regarding this in your terms and conditions are that Calls over cellular while roaming outside of the USA are not permitted and that Mexico and Canada are both chargeable roaming areas the same as all the other countries in your list:

Unlimited international data coverage and texting are included with all plans at no additional charge. It's just 30 cents per minute for calls to mobile devices and landlines.

Afghanistan
Aland Islands
Albania
Alderney
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Barbados
Belarus
Belgium
Belize
Bermuda
Bolivia
Bonaire
Bosnia
Brazil
British Virgin Islands
Bulgaria
Cambodia
Canada
Canary Islands
Cayman Islands
Chile
China
Christmas Island
Colombia
Costa Rica
Croatia
Curacao (Netherlands/Dutch Antilles)
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Easter Island
Ecuador
Egypt
El Salvador
England
Estonia
Faroe Islands
Finland
France
French Guiana
Georgia
Germany
Ghana
Greece
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Malta
Martinique
Mexico
Moldova
Monaco
Montenegro
Montserrat
Netherlands
Netherlands Antilles
New Zealand
Nicaragua
Northern Ireland
Norway
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
San Marino
Sark
Saudi Arabia
Scotland
Serbia
Singapore
Sint Maarten
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Barthelemy
St. Kitts and Nevis
St. Lucia
St. Martin
St. Vincent and the Grenadines
Suriname
Svalbard
Sweden
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Turkey
Turkmenistan*
Turks and Caicos Islands
Uganda
Ukraine
United Arab Emirates
Uruguay
Vatican City
Venezuela
Wales
Zambia

If what you're saying is true about zero call charges in Mexico and Canada, then I would be interested in switching. But it would need to be updated in your written T's and C's first.
That is an error on our part, but it is now updated, and we appreciate you bringing it to our attention.
Rest assure, the information I provided you with here, is accurate.

If you have any other questions, feel free to reach out to us by phone, email, or chat. We are available 24 hours a day!
Email: [email protected]
Phone: 888-406-2838
Chat: visit our website and use the chat feature on the bottom right corner
 
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