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Discussion Starter · #1 ·
it really sucks how the rideshare companies do a fan dance with the destination telling us the bare minimum amount of information they can. Don’t tell me the time, tell me the distance.

There’s a lot of times I end up not accepting rides because just giving me a Compass direction and duration is not enough to let me know where it’s going. For fear that it might be going someplace I don’t want to go I don’t except the ride. How does that help the customer?
 

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I accept trips on Uber based on the time to pick up vs the estimated trip time. If that ratio isn't good, I decline. On Lyft, since they don't offer an estimated trip time, I decline any trip where the pickup is more than 7-8 minutes away.
 

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Discussion Starter · #4 ·
I accept trips on Uber based on the time to pick up vs the estimated trip time. If that ratio isn't good, I decline. On Lyft, since they don't offer an estimated trip time, I decline any trip where the pickup is more than 7-8 minutes away.
That would be fine but I'm too close to too many borders for my service area. I don't want to leave my service area since the ride share companies don't want to make those rides economically viable for us.

If they made it work for me I'd do it.

I don't think there's anyone working at Uber support, management or IT who have days where they have to pay to come to work. Yet the company expects us to take rides for which we lose money. And we could take a money losing ride, drive back to our service area empty, and get handed another money losing ride.
 
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