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Can you post the e-Mail or text that Uber sent to you? Did it state cancellations or non-acceptance? If cancellations, Uber still de-activates for that.
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26,818 Posts
An outsourced CSR with a command of the English Language that approaches that of a third-grader answered your query. I would re-submit it with the quote from Uber's policy. If you receive the same answer, put PLEASE ESCALATE in the subject line.
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