[doofie]

Got deactivated this morning because “your car is unsafe due to a cracked windshield reported by one of your passengers.”
True, I have a dime size rock chip on my windshield drilled over two years ago. Been approved for three vehicle inspections with it there.
It is worth noting for this story that I haven’t driven in a week because I have family in town and needed some other repairs to my car. Repairs were done Thursday and the ASC certified mechanic passed me on my renewed safety inspection.
Sent a message to support saying my window was certified as safe by an ASC certified mechanic after the ride in question. Still they wanted proof of repair by receipt, a manual review at the Greenlight, and then they would review my account for activation.
Well, after pleading my case with four messages, I am back up with an apology from Uber for not realizing my vehicle inspection approved this issue.
Sad part is they deactivated before even asking me about it. I would be very upset if this happened next Sunday in the middle of driving EDC.
Drive on!!

 

[TransporterX]

Thats how it is. Uber never care to the drivers.

 

[JC17]

Pax just want free rides also idk if your insurance has the window and windshield replacement option I didn’t find out mine did until I went to the lyft car wash and they repaired a small chip in windshield fir free might be worth checking out

 

[UbeRoBo]

You agree to the terms and conditions so you really don't have much ground for complaining. If you don't like the terms then very easy fix... #UberOFF

 

[LVC]

Yep, it’s ridiculous what they do us. Although I wasn’t deactivated I got 1* and a complaint to Uber about my car not being comfortable enough due to not enough leg room.

For crying out loud, they request Uber X and complain about leg room in VW Jetta.

 

[Sbc6120]

Had better quit uber.. no want to spend repair for car.

 

[StevenMA]

Someone wanted a free ride.

 

[Taxi2Uber]

The strike worked!!

 

[LVC]

Someone wanted a free ride.

Ain't that the truth, the more the word spreads to passengers that they can get a refund or credit on their next ride by making bogus complaints about drivers, the more these types of bogus complaints are going to happen.

I had one 1* rating that just dropped off about a month ago, thought I was clear of 1* for awhile. Nope, got four of them in the past month, two of them this weekend. That's the most 1* I've ever had in nearly three years with Uber, it's obvious they are abusing the rating system for free rides.

 

[Spider-Man]

Heres what they should do.

1. Require "not an option " for every driver to have a dashcam.
Thats it.

Now when a driver is accused of something or needs to Prove another issue, they will ask for the footage, You submit it and everything is fine, with no Hold on account if you have a rep. of telling the truth.

for riders, they need to submit there SSN # like we do, so they can enforce Uber Law when needed. If they submit a claim, before they can hit confirm itll say " we will ask the driver for the Video of the ride, if your found lying you'll be Banned one week w/o service, further fraud on your part will block your access to riding with us in the future, do you still want to proceed...."
that right there will knock 99% of claims. and we should get auto 5 stars after 48hrs if they dont rate.

but of course they will never do this, cause the riders will never want to give that info to uber to keep them accountable and thus losing ridership losing $. and they dont want to have us buy a camera so they can be held accountable by us cause if were willing to submit it, were telling the truth. and they want to Deactivate when they want or throw the word around to feel Powerful over of us w/o looking at the tape.

 

[KenLV]

Doesn't even need to be a SSN tied to an account.

Just...

Don't accept per-paid debit cards.

And then check for a matching mailing address to the credit/debit card they use.

The tied address is now the flagged item.

That won't entire all scammers, but will get the majority.

 

[Daniel Harbin]

Sad part is they deactivated before even asking me about it.

Welcome to the realization Uber doesn't care about you. You are only a cog in the machine and there are thousands of cogs to replace you. Uber deactivated me for a complaint I was drunk and I don't drink. Told them to stick it where the sun don't shine.

 

[Base Rate Sucks]

Half the drivers in Las Vegas are driving with bald tires badd struts and dead shocks

 

[UbeRoBo]

Half the drivers in Las Vegas are driving with bald tires badd struts and dead shocks

And they wonder why they get written up. I don't blame anyone for writing up an unsafe driver/vehicle.

 

[TBone]

A rock chip in the windshield seems a bit much. Now a shattered or badly cracked one would require a deactivation until repaired.
I was temporarily deactivated after my oil cooler failed and the rider reported it. I was fine with it and the car couldn't be driven until it was fixed anyways. Submitted the receipt and was reactivated in minutes.

 

[jjub40]

I would be very upset if this happened next Sunday in the middle of driving EDC.

I think you say this as being serious. Rather than sarcasm.

 

[peteyvavs]

Got deactivated this morning because "your car is unsafe due to a cracked windshield reported by one of your passengers."
True, I have a dime size rock chip on my windshield drilled over two years ago. Been approved for three vehicle inspections with it there.
It is worth noting for this story that I haven't driven in a week because I have family in town and needed some other repairs to my car. Repairs were done Thursday and the ASC certified mechanic passed me on my renewed safety inspection.
Sent a message to support saying my window was certified as safe by an ASC certified mechanic after the ride in question. Still they wanted proof of repair by receipt, a manual review at the Greenlight, and then they would review my account for activation.
Well, after pleading my case with four messages, I am back up with an apology from Uber for not realizing my vehicle inspection approved this issue.
Sad part is they deactivated before even asking me about it. I would be very upset if this happened next Sunday in the middle of driving EDC.
Drive on!!

Moral to story, the hell with passengers, they pay for a ride from point A to point B, nothing more.

 

[UbeRoBo]

But weather you like it or not big daddy TNC treats the passenger as the "customer" and they always are given the benefit of the doubt. I've had drivers try to long haul me to the airport and I always politely request the shorter route they have always happily complied. A few fools have tried to claim that the driver has the right to take the passenger whatever route they choose and to disregard any passenger request because of some nonsense claim that they are "independent contractors" and can do whatever they want despite the wishes/requests of the passenger. It's such nonsense. Driver the passenger from A to B and if the passenger wants a certain route then so be it. Comply !!

 

[LVC]

Yep, it's ridiculous what they do us. Although I wasn't deactivated I got 1* and a complaint to Uber about my car not being comfortable enough due to not enough leg room.

For crying out loud, they request Uber X and complain about leg room in VW Jetta.

Would you believe that Uber actually listened and took action on my complaint about the 1* rating I recently received.

 

[Demon]

Heres what they should do.

1. Require "not an option " for every driver to have a dashcam.
Thats it.

Now when a driver is accused of something or needs to Prove another issue, they will ask for the footage, You submit it and everything is fine, with no Hold on account if you have a rep. of telling the truth.

for riders, they need to submit there SSN # like we do, so they can enforce Uber Law when needed. If they submit a claim, before they can hit confirm itll say " we will ask the driver for the Video of the ride, if your found lying you'll be Banned one week w/o service, further fraud on your part will block your access to riding with us in the future, do you still want to proceed...."
that right there will knock 99% of claims. and we should get auto 5 stars after 48hrs if they dont rate.

but of course they will never do this, cause the riders will never want to give that info to uber to keep them accountable and thus losing ridership losing $. and they dont want to have us buy a camera so they can be held accountable by us cause if were willing to submit it, were telling the truth. and they want to Deactivate when they want or throw the word around to feel Powerful over of us w/o looking at the tape.

Thankfully U/L would never do that. They would be out of business from lawsuits from passengers if they did.