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I remember when AL allowed us to cancel cash booking ourselves but didn't last long cos drivers kept cancelling short journeys or just cancel without any effert to make contact with pax. I believe that only pax should be able to cancel booking and if drivers do not wish to do any short or account (AL case) jobs, they should log out hence why Uber is recruiting more drivers. Once you are able to cover jobs, there will be no need to surge at all.
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