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I believe that "cash collected" are your in-app tips. That's how the math worked for me.

Good luck with customer support. They will reply with the same canned response not answering your question. LOL
 

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It took 4 full hours to upload my earnings to the app today. I logged in via the web site in between rides, and was able to see the earnings posted there, and everything looked ok there. When the app finally did upload, it's showing my tip as cash received. Net - the app is screwy today, and it didn't take them long to eff something up w/ this "opt in" cash trial they're fiddling with (and it isn't even being tested in our market). This cash thing, even in test mode, is a bad idea.
I'm 100% against this CASH thing. Pax can bail and not pay and what about the ones who want to pay with a $100 bill or the ones who want their $0.96 change?
 
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