[brianboru]

I have a similar problem. The technology company strikes again.

 

[brianboru]

Thanks.

 

[brianboru]

well, glad to hear im not the only one, i guess... ugh... i emailed Uber and i'll reply here once i get an update.

I went back and checked previous weeks and the problem is retroactive. These guys are incredible.

I believe that "cash collected" are your in-app tips. That's how the math worked for me.

Good luck with customer support. They will reply with the same canned response not answering your question. LOL

Yes. It is clear they are tips. The problem is they are adding them in twice. First they add it to trip earnings and then they add it again to bank deposit. I doubt they are now doubling all tips.

 

[brianboru]

Wait.... Canadians actually tip? Since when?

lol...lol...lol

 

[brianboru]

Good work. But now I am worried that these computer whizzes will mess up the annual earnings statement. I have no faith in the integrity of their data.

 

[brianboru]

I noticed the same error. They are counting tips twice in earnings.

Maybe we are just too cynical and Uber has decided to permanently double our tips