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Discussion Starter · #1 ·
Two weeks ago I used to get $1.50 if a rider cancelled the ride. I noticed this week I had 4 cancels and didn't get paid for a single one. I was even out in front of someone's house when they cancelled. Did the policy change?
 

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If it's a pool, you'll get 1.50 if they cancel within two minutes.

5 if you say no show after 2 mins on pool
5 if you say no show after 2 mins on X

If you have a pax on pool already, and accept another ping and they cancel, you get nothing. I've gotten 3 or 4 pings in a row from the same pax. Didn't receive a single cancelation fee.
 

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I drove 10 minutes to wait on someone, then waited 5 minutes and got a call at minute 6...they really want you waiting on them because you are a good guy. They should know that investing 15 minutes of uncompensated time is being a good guy.
 

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I never call unless it's surge.

I'll send a text right after I start timer for UberX. Pool gets no such respect

If I feel it's likely to get a ride with better surge, I wait basically zero seconds. They're either there waiting for me Or I'm gone
 

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I never call unless it's surge.

I'll send a text right after I start timer for UberX. Pool gets no such respect

If I feel it's likely to get a ride with better surge, I wait basically zero seconds. They're either there waiting for me Or I'm gone
Uber sends them a text when u hit confirm you've arrived. I usually hit it when I'm a few blocks away
 

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I get $3.75 for x after five minutes from the request if rider cancels and the same as a no show If I cancel 5 minutes after arriving.

For pool I get $1.50 if rider cancels after two minutes, regardless of if somebody is in my car.

Pool, I get $4 after two minutes for a no show. Also regardless of if somebody is in my car
 

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If it's a pool, you'll get 1.50 if they cancel within two minutes.

5 if you say no show after 2 mins on pool
5 if you say no show after 2 mins on X

If you have a pax on pool already, and accept another ping and they cancel, you get nothing. I've gotten 3 or 4 pings in a row from the same pax. Didn't receive a single cancelation fee.
Thought it was 5 min wait with Uber X?
 

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386 Posts
If it's a pool, you'll get 1.50 if they cancel within two minutes.

5 if you say no show after 2 mins on pool
5 if you say no show after 2 mins on X

If you have a pax on pool already, and accept another ping and they cancel, you get nothing. I've gotten 3 or 4 pings in a row from the same pax. Didn't receive a single cancelation fee.
Thought it was 5 min wait with Uber X?
It is 5 on X. My mistake, made a typo back there.
 
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