That is pretty cool of them. I have had this happen a few times, good to know for the future.Hello
I recently quit my job as an email support agent. This happens a lot. Just send an email and let them know. They will credit the fee for you!
If I'm not mistaken, I think he/she is saying that riders canceling happens a lot.OK. This is my question. WHY DOES THIS HAPPEN A LOT? Is it because Uber is hoping you don't notice so they don't have to pay you? What would be 'pretty cool of them' is to FIX THIS PROBLEM so we don't HAVE TO EMAIL THEM.
THAT would be pretty cool of them!
But seriously...why does this happen A LOT?
Ohhh, so basically if the rider cancels after5 minutes we get paid. I thought we had to arrive and wait the 5 minutes first. Nice. Good to know.Sorry to disagree. But...No.
What jayhawk13 is saying is: "The rider canceled after 5 minutes of original request."
THIS HAPPENS ALOT. This is a 'TECH COMPANY'. It should be automatically BUILT INTO THE APP to recognize that the rider CANCELLED AFTER 5 minutes! So YES....Uber SHOULD AUTOMATICALLY CREDIT every driver $5 after a post 5 minute cancelletion by rider! Without having to EMAIL SUPPORT!
Don't you click 'arrived'I would think it's 5 minutes after rider makes the request and you accept, because if you arrive to their destination, sit and wait for 5 minutes the Uber app does not know that.
Yes, but he said "how would Uber know you arrived and waited 5-minutes" and I was saying by clicking the "arrived" button.What is the last time you guys drove.
Uber upgraded that you don't have to click arrive,the rider gets alerted automatically when you arrive at the point the GPS shows