[TCLARK1]

Recently started driving w Lyft after the Uber rate drop. Have a question that maybe you guys can help out with. Yesterday i was about to drop off my passenger and Lyft added a rider. Before i dropped off my passenger, i canceled the new rider. Well, it ended up canceling the current drive i was on too, ending in $0 pay. I contacted Lyft and they said there was nothing they can do about it, as the passenger wasn’t charged. Has this ever happened to anyone, and were you able to remedy the situation and get paid? I’ve s
Thanks

 

[UberIsAllFubared]

The big difference between uber and lyft is, uber will give you a stacked ping (ride request), and you can either accept it or not, lyft will just add the NEW ride to your queue, almost like a pool ride if you don't stop incoming requests. So I always stop incoming request after I pick up, or on my way to pickup the original pax. If you forget and don't stop incoming requests, just drop off original pax, and then go into the "stacked" ride and cancel that ride. It will ask you "do you not want this ride" or something to that effect. A few of my buddies and myself feel when you do this, it doesn't count as a cancelled ride. We are not sure about this, but we think lyft counts these as something else beside a cancel.

 

[LAWeasel]

Recently started driving w Lyft after the Uber rate drop. Have a question that maybe you guys can help out with. Yesterday i was about to drop off my passenger and Lyft added a rider. Before i dropped off my passenger, i canceled the new rider. Well, it ended up canceling the current drive i was on too, ending in $0 pay. I contacted Lyft and they said there was nothing they can do about it, as the passenger wasn't charged. Has this ever happened to anyone, and were you able to remedy the situation and get paid? I've s
Thanks

You probably cancelled from the drop down on the top right. You have to click the queued pax icon in the lower left then X.

 

[yomomma]

They could write algorithms to fly to Mars with one finger up their butt, and it wouldn't make a difference in their profitability.

 

[TCLARK1]

The big difference between uber and lyft is, uber will give you a stacked ping (ride request), and you can either accept it or not, lyft will just add the NEW ride to your queue, almost like a pool ride if you don't stop incoming requests. So I always stop incoming request after I pick up, or on my way to pickup the original pax. If you forget and don't stop incoming requests, just drop off original pax, and then go into the "stacked" ride and cancel that ride. It will ask you "do you not want this ride" or something to that effect. A few of my buddies and myself feel when you do this, it doesn't count as a cancelled ride. We are not sure about this, but we think lyft counts these as something else beside a cancel.

And as far as getting paid for the ride i accidentally canceled? No luck? It was an hour long trip at 75PT. Incredibly painful not to get paid for that one. Lyft says nope, since i canceled passenger wasn't charged. And since passenger wasn't charged, no chance of being paid. That's what they said at least. This can't be the first time this has ever happened to a driver? Can it?

You probably cancelled from the drop down on the top right. You have to click the queued pax icon in the lower left then X.

Yes that's exactly what i did.

 

[UberIsAllFubared]

And as far as getting paid for the ride i accidentally canceled? No luck? It was an hour long trip at 75PT. Incredibly painful not to get paid for that one. Lyft says nope, since i canceled passenger wasn't charged. And since passenger wasn't charged, no chance of being paid. That's what they said at least. This can't be the first time this has ever happened to a driver? Can it?


Yes that's exactly what i did.

I don't think there is anyway you are getting paid, because like lyft said, they didn't charge the pax. So sorry.

 

[hulksmash]

The big difference between uber and lyft is, uber will give you a stacked ping (ride request), and you can either accept it or not, lyft will just add the NEW ride to your queue, almost like a pool ride if you don't stop incoming requests. So I always stop incoming request after I pick up, or on my way to pickup the original pax. If you forget and don't stop incoming requests, just drop off original pax, and then go into the "stacked" ride and cancel that ride. It will ask you "do you not want this ride" or something to that effect. A few of my buddies and myself feel when you do this, it doesn't count as a cancelled ride. We are not sure about this, but we think lyft counts these as something else beside a cancel.

They really don't count those against you, that's one thing I like. It even tells you that you're acceptance rate will not be affected vs other cancels when it says it will

 

[yomomma]

Watch out for the old lady scam where they become a pain in the ass before their destination. These old bags want the ride for free.

 

[TCLARK1]

I don't think there is anyway you are getting paid, because like lyft said, they didn't charge the pax. So sorry.

I told them, well charge the pax then. He had agreed to be charged in the first place. What keeps them from charging him now? Makes no sense. As awful has Uber is, they'd get me paid. I'm sure of it.

I told them, well charge the pax then. He had agreed to be charged in the first place. What keeps them from charging him now? Makes no sense. As awful has Uber is, they'd get me paid. I'm sure of it.

Is there a number to reach Lyft CS?

 

[Phoenix123]

I told them, well charge the pax then. He had agreed to be charged in the first place. What keeps them from charging him now? Makes no sense. As awful has Uber is, they'd get me paid. I'm sure of it.


Is there a number to reach Lyft CS?

 

[Korean Ant]

Recently started driving w Lyft after the Uber rate drop. Have a question that maybe you guys can help out with. Yesterday i was about to drop off my passenger and Lyft added a rider. Before i dropped off my passenger, i canceled the new rider. Well, it ended up canceling the current drive i was on too, ending in $0 pay. I contacted Lyft and they said there was nothing they can do about it, as the passenger wasn't charged. Has this ever happened to anyone, and were you able to remedy the situation and get paid? I've s
Thanks

They will pay u. Dont worry.
They will pay u up to the point u cancelled/completed the trip.
If u drove even further after canceling ur current trip, just tell them ur pick up location n ur final destination.
They will call the rider, n as long as the rider agrees that was the case, u will get paid. If the rider is a ******bag n denies it...u should still get paid up to the point u cancelled the trip.

 

[TCLARK1]

View attachment 314827

Thanks! Called them and they agreed to pay it. Didn't get the entire fare as i was paid for a little shorter route than i took, but better than nothing.
Thanks for the number!

 

[k4ever]

Thanks! Called them and they agreed to pay it. Didn't get the entire fare as i was paid for a little shorter route than i took, but better than nothing.
Thanks for the number!

How many miles they didnt count?

 

[TCLARK1]

How many miles they didnt count?

The original trip was 20 miles. They only paid me for 12 or so miles. They shortchanged me about $11

 

[Korean Ant]

The original trip was 20 miles. They only paid me for 12 or the miles. They shortchanged me $11 or so

Under what reason?

 

[TCLARK1]

They did not give me a reason. This is the number that they calculated when i called them. I was not paid for the route i took. I imagine i was paid 75% of the original fare that they passenger paid. Just a guess

 

[k4ever]

The original trip was 20 miles. They only paid me for 12 or so miles. They shortchanged me about $11

Wasnt the trip at 75pt? That would mean around $20 short. How much you got paid total at the end for that ride?

 

[Korean Ant]

They did not give me a reason. This is the number that they calculated when i called them. I was not paid for the route i took. I imagine i was paid 75% of the original fare that they passenger paid. Just a guess

Check with ur google map, from pick up location n drop off location...u should get paid for whatever miles n times u drove ur rider. If there were 2 ways, tell them the other way was congested n google map led u to the more efficient route.

 

[TCLARK1]

Wasnt the trip at 75pt? That would mean around $20 short. How much you got paid total at the end for that ride?

The ride should have paid $41... i was paid $30