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It's my third month driving for Uber, and I found it doesn't make a lot of sense if there is no surge pricing or if you deal with low ranked riders. Hence, due to cherry-picking, my acceptance rate is at 50-60%. With incentives, it was around 70-80%.

I have been receiving regular "Earn more: The more you accept, the more you earn..." emails and texts from Uber. Today I got a message that "repeated warnings could result in you losing access to the Uber platform", which is intimidating given my pretty good 4.85 ranking.

Any thoughts on whether they can really deactivate my account because of low acceptance? If I am not mistaken, the class action lawsuit prevents them from doing so.
Sure they can !

It's their app

They can Disappear from Austin if they want to.

Leave thousands of drivers holding the bag with NO WARNING !

PARTNER.
 

· Premium Member
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74,085 Posts
I see they also started to give me 30 min time-outs, instead of earlier 4 min ones. When I asked them to compensate for my lost productivity and to explain what is going on with the increased timeouts and whether they can explain their policy regarding the acceptance rate, they wrote back to me:

"I understand the frustration when the Uber Partner app isn't working and I'm incredibly sorry for any inconvenience caused. Our team is working hard to prevent issues like this from happening again in the future.

On the Uber system, you only receive fares for trips completed through the Uber app.

Again, we know that tech issues can be extremely frustrating and we appreciate your patience as we resolve them and work to prevent them in the future."

It seems their right hand is trying to punish me with longer timeouts, while the left hand is apologizing for a glitch... Wtf?
Typical
 
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