During the big Bio week I got a number of pickups on the city side ( which is in Google Maps as the Northwest Lobby on West Side Drive). This location became my goto dropoff spot, as there was easy access from the Service Road and there was no traffic to deal with at all, even when traffic on Summer Street in front was backed up a few blocks. Unfortunately I just discovered this arrangement, it did not appear that attendees knew of it.
Of course pickups out front were a mess, traffic delays and general confusion. I did get a few pickups on that same West Side Drive, who told me they had been directed there by a Convention Center person. Again, these went very easily and quickly.
So the general mess at Bio just reinforces the fact that state agencies dont give a thought to organizing rideshare activity, even when they are going to be hosting some 18,000 attendees from around the world...let chaos reign, and then damn the Uber drivers who dare to stop in the taxi drop off... A few signs and a note in the attendees packet, maybe a Uber geofence around the building to route pax to the pickup locations, and perhaps Boston could have looked a little more like the world-class city its wishes to become.