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Background check pending

9.5K views 15 replies 10 participants last post by  petetundra  
Today I was suddenly disconnected from the system because my background check is still not ready. I logged into the checkr website and it said the report was requested on February 15th. That is, Uber gives 10 days for further work, awaiting a report. And if it does not arrive within this time, the account is disabled. Contacted support - no luck. Moreover, they said that in Boston there are now some delays with the criminal reports and drivers complain.

Has anyone recently had a background check? How long did it take?

The worst thing is when you get disconnected like this unpredictably, suddenly, in the middle of a weekend quest...
My Uber background check this week was just “click aprove” before going online.
 
Uber says the report is still pending. It's complete.

Just spoke wth Uber Help, they're "waiting on MA DPU" — up to 5 business days.

In reality, it's two background checks.



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