Uber passengers paying astronomical fares amid a labor shortage may think the extra money is going to their stressed and overworked drivers.
But drivers are not being compensated based on what customers pay. Instead, they are paid for their time and distance — with added, predetermined surge bonuses controlled by Uber. And drivers in some markets say that is depriving them of tens and even hundreds of dollars per week when customers are now paying multiples of the usual price to ride with the apps.
Rondu Gantt has driven for Uber and Lyft for about three years in the Bay Area, he said, and the changes have slashed his pay.