Uber support continues to tell me that the business model is a seamless experience where everything is done with the tap of a button. However they state that tipping must be done in cash which is ironic. My question is since everything is supposedly done with the tap of a button, should drivers be texting with the riders rather than having an actual conversation? This would align better with Ubers overall strategy.
Are we supposed to talk to riders?
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When they go to autonomous vehicles, the car will probably be preprogrammed with small talk. Until then, the meat-bots need to do it.
Pax asking the robot car, how long have you been driving uber.
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