For Grab CR calculation, it should be total accepted pings (TP) as opposed to total pings. Those pings you do not accept are not taken into the calculation of CR.Uber/Grab AR & CR FAQ
Q: What is Grab CR?
A: Cancellation Rate
Q: What affect your Grab CR?
A: Driver Canceled Trips will affect your CR.
Q: How is Grab CR Calculated.
A: Total Pings (TP), Driver Cancel (DC)
"100-(DC/TP)*100 = CR%"
eg. 20 TP, 1 DC your CR will be 95%
Q: What is the usual Grab CR requirement?
A: Below 10% for incentives. More than 15% Driver may be suspended.
Got it. Thanks.For Grab CR calculation, it should be total accepted pings (TP) as opposed to total pings. Those pings you do not accept are not taken into the calculation of CR.
For example, if you received a total of 20 pings, but only accepted 18 of them. You rejected 1 after accepting. The CR will be 1/18*100 or 5.56%.
Thanks for your honest feedbacks and opinions.lol new member comes on and posts a company line schedule to generate excitement over optimistic earning forecasts.. looks like uber/grab are having problems getting drivers with the new laws coming in soon..
your figures look nice but they all have an assumption that everything goes to plan perfectly. unfortunately everyone knows the reality is not like this and earnings are a lot lower