Why do emails from uber suck? Becuase they are written by Filipinos working long hours for slave wages with large quotas. These people who are working for between 200 and 600 U.S. dollars PER MONTH. They are responsable for all research into claims and all writtwn emails. If you get an email response from them that has nothing to do with your issue it is becuase english is NOT THIER FIRST LANGUAGE. and becuase they have a ridiculous amount to process everyday to keep thier jobs. If you are deactivated or not paid correctly good luck explaining your case, they have about 5 minutes to spend on each reply. SOME are just using templates so that they can meet or exceed thier quota..cookie cutter responses. They dont care about you. They care about keeping thier jobs...if a letter makes it to thier supervisor it is looked at as a failure on thier part, they will be reprimanded and fired if they often have letters go to the supervisor for not being handled properly. This is why they sweep you under the rug or have you terminated without recoarse...you dont matter..your problems dont matter. YOUR APPEALS WILL BE SWEPT UNDER THE RUG SO THAT THEY CAN PROTECT THIER JOBS.