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I have always had bluetooth connected to radio, alerts play through radio. I have experienced missed requests from no sound, though. I figured it out when I had the app on while sitting at home.

Uber app notifications work no matter what sound profile is being used. Lyft, if phone is on vibrate, does not sound. I used to leave my phone on vibrate so the texts and emails wouldn't chime through radio. Now rather than set phone to vibrate I set the notification volume to off (leaving System, Ringtone, and Media on full) and I'm able to use bluetooth, not get bothered by text sounds and still hear requests.
 
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