[Slackrabbit]

Yesterday, I had my account on hold because of a false accusation of DWI by a passenger. He was upset that I didn't turn into his preferred entrance of the shopping center he was going to, and even more upset I pulled in front of the grocery store, instead of his job at a salad restaurant (a few doors down, maybe 35-50 feet from where I stopped) he said "I paid to get dropped off at my job not the grocery store" so I offered to drive him the remaining few feet, but he declined and got out. After his ride, I completed a ride from a well off area to a Dr's office, and was given a generous tip, and another ride, taking someone to work. It was after this ride I was notified my account was on hold. And my 2 rides before this low rent salad tosser POS were great as well, so I know exactly who it was.

Uber had benched me and said my account is on hold for up to 48 hours while they 'investigate'. Also I cannot cash out my earnings. Screw uber. With a GD cactus.

 

[SinTaxERROR]

Yesterday, I had my account on hold because of a false accusation of DWI by a passenger. He was upset that I didn't turn into his preferred entrance of the shopping center he was going to, and even more upset I pulled in front of the grocery store, instead of his job at a salad restaurant (a few doors down, maybe 35-50 feet from where I stopped) he said "I paid to get dropped off at my job not the grocery store" so I offered to drive him the remaining few feet, but he declined and got out. After his ride, I completed a ride from a well off area to a Dr's office, and was given a generous tip, and another ride, taking someone to work. It was after this ride I was notified my account was on hold. And my 2 rides before this low rent salad tosser POS were great as well, so I know exactly who it was.

Uber had benched me and said my account is on hold for up to 48 hours while they 'investigate'. Also I cannot cash out my earnings. Screw uber. With a GD cactus.

While you have some time on your hands… to know exactly who it is, check to see which pax trip is now showing $0.00… that’s your culprit. Don’t always assume who you think it is because Uber might not act immediately after report is made by pax, or pax might not immediately report you.

Once you figure out which pax, report them to Uber for the most hideous allegation you can think of, and the pax account will be frozen as well… make sure it is a bootable offense… 🥳

 

[Slackrabbit]

The pax I am pretty sure it is still has a payment showing. If I go back to Tuesday there's one that doesn't show specifically customer payed $0.00, but there's no payment info at all listed. I wonder if that's who it was? He was a round trip from home to a pawn shop and back. Added a stop at a car lot, which changed his price.

 

[Nats121]

The pax I am pretty sure it is still has a payment showing. If I go back to Tuesday there's one that doesn't show specifically customer payed $0.00, but there's no payment info at all listed. I wonder if that's who it was? He was a round trip from home to a pawn shop and back. Added a stop at a car lot, which changed his price.

Do you have Upfront Fares in your market? If so, how were you paid for the round trip?

 

[Slackrabbit]

Do you have Upfront Fares in your market? If so, how were you paid for the round trip?

Yes we have upfront fare. It was a round trip originally. I only took it bc I wanted to see how much uber paid per minute at stops. It's 19 effing cents a minute, by the way. He added the 2nd stop in mid trip. There was also a decent surge on his trip, so it was probably a lot higher than he expected.

What really ticks me off is that his false accusation to get a free ride is going to cost me $500 in trips and bonuses. Meanwhile he gets a free ride and has incentive again to do it to someone else or tell his hood rat friends about it because his little scam worked.

 

[Slackrabbit]

And now thinking about it even more if he thought I was drunk why did he get back in the car with me at the pawn shop. Wouldn't you just call a different f** Uber?!?

 

[Nats121]

And now thinking about it even more if he thought I was drunk why did he get back in the car with me at the pawn shop. Wouldn't you just call a different f** Uber?!?

Virtually all of these "fearful for their lives" sleazebag pax COMPLETE their rides. That tells you all you need to know.

If I thought my driver was impaired or the vehicle was unsafe I'd get the **** out of the car ASAP.

 

[_Tron_]

Yesterday, I had my account on hold because of a false accusation of DWI by a passenger. He was upset that I didn't turn into his preferred entrance of the shopping center he was going to, and even more upset I pulled in front of the grocery store, instead of his job at a salad restaurant (a few doors down, maybe 35-50 feet from where I stopped) he said "I paid to get dropped off at my job not the grocery store" so I offered to drive him the remaining few feet, but he declined and got out. After his ride, I completed a ride from a well off area to a Dr's office, and was given a generous tip, and another ride, taking someone to work. It was after this ride I was notified my account was on hold. And my 2 rides before this low rent salad tosser POS were great as well, so I know exactly who it was.

Uber had benched me and said my account is on hold for up to 48 hours while they 'investigate'. Also I cannot cash out my earnings. Screw uber. With a GD cactus.

Look, I gotta say, false accusations are of course cowardly, but this one could have been avoided. If a rider wants to follow a specific path, go along. I always assume they know the route better than the map app. Or they have a preference regardless. And if they want to be dropped a specific store front, drop them at a the chosen storefront. You never know what people's attractions and aversions are. Maybe the guy didn't want to be seen exiting an Uber car in front of that store. It doesn't matter. When safe, let the pax win these arguments. That's my suggestion for you.

 

[Slackrabbit]

Look, I gotta say, false accusations are of course cowardly, but this one could have been avoided. If a rider wants to follow a specific path, go along. I always assume they know the route better than the map app. Or they have a preference regardless. And if they want to be dropped a specific store front, drop them at a the chosen storefront. You never know what people's attractions and aversions are. Maybe the guy didn't want to be seen exiting an Uber car in front of that store. It doesn't matter. When safe, let the pax win these arguments. That's my suggestion for you.

I followed the route Uber gave me. It brought me into a different entrance. Had he asked before, I would have been happy to go his preferred way. Or had he said, 'please drop me in front of xxxxxx" I would have. But looking back, it may not have even been this pax. His ride shows a payment.

 

[_Tron_]

EDIT: I penned this before your reply. I am speaking in general terms. Not directed to you.

By the way, your tips may go up as well. I am often astounded to see so many drivers not playing the tip game. In this upfront fare market it can make all the difference. My neighbor just got back from a trip to North Carolina for a wedding. She told me she had to take a few Uber rides and was shocked at how dirty the cars were. All of them. She accused me of "falsely setting her expectations" about what an Uber ride should be, because she always sees me pampering my car. She was kidding of course, but serious about her disappointment with the Uber experience.

 

[SinTaxERROR]

The pax I am pretty sure it is still has a payment showing. If I go back to Tuesday there's one that doesn't show specifically customer payed $0.00, but there's no payment info at all listed. I wonder if that's who it was? He was a round trip from home to a pawn shop and back. Added a stop at a car lot, which changed his price.

This is the pax that made the accusation against you. That is why it is best to always check instead of assuming. You have time on your hands; go retaliate, have some fun doing it…

 

[Captian-Picard]

And now thinking about it even more if he thought I was drunk why did he get back in the car with me at the pawn shop. Wouldn't you just call a different f** Uber?!?

Do you keep a dashcam in your car? I ask because I've dealt with false dui accusations several times, and since I installed a dashcam I have only had to deal with one. I also put a big sign in the car saying that I will respond to all accusations that are reported agianst me by sending Uber the footage. Seems to work so far into scaring sleazy passengers into not doing false DUI reports

 

[ThrowInTheTowel]

And now thinking about it even more if he thought I was drunk why did he get back in the car with me at the pawn shop. Wouldn't you just call a different f** Uber?!?

All refunds for completed trips need to stop immediately. This will discourage fraudulent accusations for free compensation. If your driver is unsafe cancel the ride and contact Uber immediately. If you continue the trip you should be required to pay in full. Otherwise they only compensation given should be that we will no longer pair you with that rider again going forward. Plain and simple logic. No more freebies.

 

[ObeyTheNumbers]

Yesterday, I had my account on hold because of a false accusation of DWI by a passenger. He was upset that I didn't turn into his preferred entrance of the shopping center he was going to, and even more upset I pulled in front of the grocery store, instead of his job at a salad restaurant (a few doors down, maybe 35-50 feet from where I stopped) he said "I paid to get dropped off at my job not the grocery store" so I offered to drive him the remaining few feet, but he declined and got out. After his ride, I completed a ride from a well off area to a Dr's office, and was given a generous tip, and another ride, taking someone to work. It was after this ride I was notified my account was on hold. And my 2 rides before this low rent salad tosser POS were great as well, so I know exactly who it was.

Uber had benched me and said my account is on hold for up to 48 hours while they 'investigate'. Also I cannot cash out my earnings. Screw uber. With a GD cactus.

Tell Uber the truth, the pax was in a bad mood, you made a wrong turn but.you tried to make it right and also by attempting to drop him closer to his work.

You were not drunk, this is a false allegation, you don't want to be matched with this pax ever again.

If Uber dropped every driver over a vengeful pax they would be out of business already.

However it is a DUI complaint and they have to check to be sure. If your cleared which you should be, then ask Uber to perma-ban that pax as a lesson false allegations will not be tolerated. 😁

He's a shitard and shitards belong with the rest of the Lyftards. 😆

 

[GrdyUBLT]

48 hours while they 'investigate'

The investigation is normally faster when you upload videos if you had a dashcam during those last trips

 

[Illini]

I also put a big sign in the car saying that I will respond to all accusations that are reported agianst me by sending Uber the footage. Seems to work so far into scaring sleazy passengers into not doing false DUI reports

Now that's what I call a "professional" sign!

 

[mrwhts]

Don't hold your breath waiting if they have not fixed it by now.

 

[SinTaxERROR]

The investigation is normally faster when you upload videos if you had a dashcam during those last trips

An even better way is to ask Uber which police station and/or lab would they like you to go to in order to be breathalyzed and drug tested. It’s the only true way to prove your innocence. Keep asking them as much as feasible…embarrass them on their Twitter page just for the fun of it as well.

 

[Diamondraider]

The pax I am pretty sure it is still has a payment showing. If I go back to Tuesday there's one that doesn't show specifically customer payed $0.00, but there's no payment info at all listed. I wonder if that's who it was? He was a round trip from home to a pawn shop and back. Added a stop at a car lot, which changed his price.

1) You just learned why i keep a trip manifest independent of the app.
2) If I had to bet, I would choose the pawn shop trip as the pax trying to scam a free ride. Seems obvious.

 

[danithomme]

Yesterday, I had my account on hold because of a false accusation of DWI by a passenger. He was upset that I didn't turn into his preferred entrance of the shopping center he was going to, and even more upset I pulled in front of the grocery store, instead of his job at a salad restaurant (a few doors down, maybe 35-50 feet from where I stopped) he said "I paid to get dropped off at my job not the grocery store" so I offered to drive him the remaining few feet, but he declined and got out. After his ride, I completed a ride from a well off area to a Dr's office, and was given a generous tip, and another ride, taking someone to work. It was after this ride I was notified my account was on hold. And my 2 rides before this low rent salad tosser POS were great as well, so I know exactly who it was.

Uber had benched me and said my account is on hold for up to 48 hours while they 'investigate'. Also I cannot cash out my earnings. Screw uber. With a GD cactus.

Just tell Uber your side of the story and they will side with you. I had a disabled pax try to pull a scam on me so I asked him to get out at a safe location. He told Uber I was drunk. They called me and I told him the guy was being a total jerk and tried to pull a scam on me, and I vehemently denied being drunk. I was reactivated shortly after I talked to Uber. So they will side with drivers. They're pretty reasonable, actually.