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Discussion Starter · #1 ·
I haven't driven since last Sunday but my acceptance and cancellation rate keeps changing. In last 3 days acceptance rate dropped 9 points n cancellation jumped from 4 to 10. My experience was when u don't accept r cancel it hits ur rating straight. Any change in system ?
 

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1,389 Posts
Don't worry too much about acceptance, but if you're cancellation rate is constantly above 20% every week, they may start sending nastygrams. Better to not accept a ping then take one and cancel.
 

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12,167 Posts
they can deactivate us only for cancel rate..i go alot from 4% to high 20% (bar crowds etc) . rt now i am over 32% as xl did this..NO EMAILS by uber do to almost 1 week xl problem..i lose patients as my wav's are sometimes 24 miles away...but to lower it.
here's something to try..take all rides have customer cancel....say i cannot see you in my app its broke where are you??? u better cancel real fast as app is frozen and i cannot...cancel..but take all pings
 
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