A lot of uber partners should not even be driving due to being too looney to accept cristicism bit that's beside the point. I think showing comments would only improve service as log as rates are not cut.
We should also not be pusses with pax that give us less than 5* if partners give them less than 5* for not tipping them. We knew before we started that tips are not encouraged by uber, so why b1tch about it, it's not the pax fault. If you went to a restaurant and the sign in front said "service charge included" or " tip not encouraged" would you leave a tip?
Uber said "tips are included" and it was a lie, they got sued for it.
They reworded their intent by saying "tipping is not required" and this is a fact for every service business.
Tipping has never been required in any kind of service business.
Uber's malicious attempts are the problem. And the ignorant or smart ass people that know better are making it worse.
I started to believe, those who tip also rate low nowadays. since they have learned the relationship of tipping to their loser short fares, they try to tip to avoid bad rating. but, when they exit, they still one star you.
this weekend I had one such couple. they made me wait close to 10 minutes after I drove 9 minutes to pick up. While I was waiting, they came out a couple times saying they are coming now, in a minute etc.. I was nice and never made an issue. they even came into the car with a drink. I ignored it for the first time. I said, what the heck, they are in back seat, they will drink it there and I don't want to confront them. Trip was nice and when we finished he tipped, I stated "you are not required to tip" but then he responded saying "but I know this is not what drivers really think" and with a sense of parting away with his tip unwillingly, he handed his tip. I am sure, I got a very bad rating from that couple.
Uber started the cycle of evil. It is byting everyone in the ass. Uber is the evil and decaying the society. If you can't see that, you have a problem.
Uber has to be an ethical company and not play games and gimmicks on everyone in order to decimate all competition and be the only game in town.
Clearly, Uber has chosen this path as the only way to market domination.
I wish a deep pocketed competitor such as Google and even Tesla soon enters the market so we have some hope.