Hello, how can i view my ratings. I dont see it on my summary. Please helpSo I've been weekend driving for uber for about 6-7 weeks and my overall rating quickly went from a steady 4.75 to 4.66 just in the last couple weeks. My week to week score two weeks ago was 4.59 and this past week's was 4.43.(both scores taken from summary emails).
I decided to look a little deeper into just this past weeks rating(4.43) with info from Uber's summary email. I was rated on 31 rides, with 19 of those being 5-stars at 4.43,. Definitely not great, but it made me very curious as to what the other twelve non 5-star ratings were at. So I tried a little excel breakdown(shown below).
Column A shows there is no way the remaining non 5-star ratings could of been fours, even with one 1-star. that would of put me at 4.52. The remaining columns show various breakdowns of how the ratings could of panned out. Column D shows the least number of 4-stars I could of received and still hit ~4.43
So it looks like Column B or C is where I probably landed. Over this weekend there were a couple fares that I could see rating me on the low end. One, a group of seven, yes seven people that wanted a ride and ended up splitting up to four in order for me to take them. Second was a group of three ladies and a guy that that complained of Halloween night traffic and required me to pull over for one of them to puke. Of course they spent part of the ride complaining and whispering amoungst themselves. Then third was a lady who once I hit her drop off address swore on the bible I passed it up. I had to go back and forth on the street till of course her girlfriends came pouring out of the very address I originally stopped at.
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So here I am thinking anything other than a 5-star is a 1-star, but it seems not the case. I think most people rated me at 4-stars thinking this is amazon or yelp. Not knowing dropping to 4-stars overall would probably put me on uber-probation.
I will add that I get complimented on my car's leg room, cleanliness and appearance(12' sonata). That includes some riders thinking the car is new(thanks air freshener). I engage in conversation if they start it up and greet riders on entry/exit.