Joined
·
2,997 Posts
LoL!Did she tip?
Thanks for the correction, Jim! To late to edit but really shoots my thought down. And agree with yours.The article said she took a lot more Uber rides than Lyft.
But what does that mean? That she got a lot more complaints about Uber than Lyft when she asked drivers? Of course she did.
The part that always gets me with these stories is the tipping thing. They always make a big deal out of Lyft offering in-app tipping from the start.
But there are only three relevant facts today, in 2018: 1) both companies offer in-app tipping today, 2) neither Uber nor Lyft pax tip frequently enough to matter, and 3) driver revenue is based on ride payouts -- not tips.
So how busy it is on an app is much more important than whether or not the app offers seldom-used in-app tipping.