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  1. Advice
    In Chicago, there is a lot of demand for rides, so I try to avoid waiting too long to get a fare, especially if it is a low surge. I usually hit the “I have arrived” when I am 1 min away, and that seems to do well, but I’m still finding people making me wait for 3-5 mins. I grew impatient...
  2. Stories
    So I have drive uber for one and a half months now, and I notice the apartments can be a little messy to pick up and frequently people come out from apartments complex. Here is my story today. I got pined in the Pomona area, proceed to the pickup location. The location seems like the back gate...
  3. News
    https://www.theverge.com/2019/2/21/18233440/lyft-shared-saver-carpool-cheapest-fares Riders who select Lyft's new "Shared Saver" service in the app will have to wait a few extra minutes before being paired with a driver. After that, they'll be directed to walk a couple of blocks to an optimized...
  4. Complaints
    Here is a typical response from Uber support in their avoidance of paying waiting and boost fees. Besides the bad math and being 6 hours off, it takes about 300 words in turning me down. Often they use the tactic of assigning you a high hassle or impossible task to put you off, like requesting a...
  5. UberEATS
    Here is a typical response from Uber support in their avoidance of paying waiting and boost fees. Besides the bad math and being 6 hours off, it takes about 300 words in turning me down. Often they use the tactic of assigning you a high hassle or impossible task to put you off, like requesting a...
  6. New York City
    So has this been happening often to anyone else? You get a pax request (Uber only) and they say it's 7-15 minutes away. And mostly when you're in the middle of a current trip. I've once just literally picked up the passenger and my Uber goes off offering a following request that's 15 minutes...
  7. UberEATS
    When you clicked 'order not ready' in the past, the app would advise you that you could cancel the order after a certain number of minutes, I think it was 5 initially. Now it informs you that your action has been reported to the restaurant, which makes reporting the beginning of a wait awkward...
  8. Melbourne
    For those of you silly enough, like me, to do uber eats, do you accept every order or pick and choose? It seems that if any when I do cancel an order I have to wait a good 10 minutes before the next one comes. I've heard from restaurants that if they take too long drivers start to cancel but I...
  9. Advice
    A good friend of mine, who is a driver, shared with me something that I now do a lot, and thought I would pass it along. When a pax says "I want to go here for a few minutes, will you wait for me?" Or a drive thru request. My immediate response is, "Sure, just keep in mind the 7 minute thing."...
  10. Portland
    When it slows down, where do you go in the hopes of getting a ride? Just a fun little poll, to pass the time.
  11. Advice
    Hi guys, I've been waiting longer than usual because of this damn timer and I wanted to know if anyone knows the answer to my problem. I thought you only had to wait 5 min to cancel on a pax.. waited 5 min at a hotel with nowhere to pull over, got shooed off by an employee after 5 min &...
  12. Sydney
    Why do pax call you after you have waited 4 minutes, that the location they gave is incorrect, and expect you to drive to their new location. Does the Uber Rider app, notify them after 4 minutes? Annoying as hell, if you cancel it after waiting another minute you will have to remember the...
  13. UberEATS
    Just signed up last week and doing Uber Eats as well. Just a little frustrated with the restaurants. Can drive 15 mins to do pick up. Only to find they don't start cooking it til I arrive. I don't get paid to sit around. Has anyone else had this problem?
  14. Complaints
    Have any of y'all gotten an UberX request for a food delivery. I had someone from an apartment order food from a slightly sketchy Ethiopian restaurant, had me wait at least ten minutes at the pickup location. After 2-3 minutes I called and she had to call the restaurant and said the food isn't...
  15. New York City
    Guys, please, turn lights off when you are standing on cell phone lot at night. It is bothering while I am sleeping at car for 3rd hour to get an Uberpoo ping.
  16. Los Angeles & Orange County
    A group of Uber drivers in Philadelphia is pushing to be paid while they wait around for riders. A federal judge in eastern Pennsylvania is hearing a lawsuit brought by UberBLACK drivers who believe they are entitled to minimum wage and overtime pay while they are waiting for a ride request...
  17. Los Angeles & Orange County
    I cried when I saw this. Is this the ongoing experience with everyone?! Let's talk!
  18. Stories
    I've been waiting 7 weeks so far. I have no tickets and no crimes.
  19. Complaints
    Please tell me I'm not the only one that's been waiting (or already waited) for over 3 weeks and no approval? And it's not like I'm sitting here and waiting; I'm literally in constant contact with Uber every single day via email. I get a different person every single time and a different (yet...
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