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wait time

  1. UberEATS
    There is one restaurant in the area I work. It is terrible about managing to have deliveries ready when drivers arrive. It is a place that I accept, go to the pickup, I announce and ask how long. If more than 10 min, I decline; too long a wait. One time I went and sure enough there were 8...
  2. Toronto (Ontario)
    This happened just a short while ago. J----- texted me about 1 minute after I arrived with the above. I think I was pretty clear with how much time she had. She didn't make it. I think she should have perhaps said "Hello! Be out in 5 minutes." This still wouldn't have gotten her a ride. If...
  3. Perth
    Last few weeks or so, been having issues with a number of Perth McD’s stores and wanting to see how widespread this is. Short version: They‘ve not started to pack or make the order before you’ve arrived, because the order hasn’t been loaded onto their Point Of Sale. Just over the previous...
  4. Lyft
    https://thehub.lyft.com/blog/shared-no-shows?locale_language=en&locale_region=US O good so they are finally admitting to their policy they've had for months. Often at the airport shared rides are 5 minute pickups. And routinely especially if my acceptance rate is low first pax of shared ride...
  5. Complaints
    It annoys me when I get to a pickup and the pax texts or calls that there will be a delay. Sometimes they are trying to be cool about it, and they say something like "Go ahead and start the meter." I appreciate their consideration! What they don't realize is that we get paid jack for time, AND...
  6. Advice
    Is it better to shut the engine off, or let it idle? I’m sure it comes down to a question of how long you’re going to be sitting there, and use of fuel versus wear and tear on the starter. I’m thinking If it’s busy and my downtime is less than two minutes on average, I might be better to leave...
  7. Adelaide
    Hey all *wave* First day on the job for Uber Eats. After arriving at a restaurant, how long do you wait before tapping 'order not ready'? Also - I have done 5 deliveries so far but no customer has put in a rating from what I can see on my app. Is this usual? Lastly- any tips for making this a...
  8. Advice
    I doubt the real Dara is taking the time to visit these pages, but if he is, I have a serious idea for improvement, one of MANY constructive ideas. Cut driver wait time at pickup from 5 minutes to 2 minutes. Hear me out... Your most profitable driving product is Pool, right? If you could, you...
  9. Complaints
    I told her we get paid less than minimum wage for waiting, and she grabbed a shopping cart and pursued!
  10. Stories
    Ok, I'm partly to blame, as I accepted a 4.67 ping four minutes away. It was around 6pm and I thought maybe it's just a misunderstood pax, let's give him a chance. I arrive at a cul de sac, flip my car around and start waiting. After about 30 seconds, I start to think "Gee, I wonder why he's...
  11. New Jersey
    I picked up a pax at target......I pop the trunk for him to load up his bags into the trunk.......I then hit start trip hes going literally 1 mile up the road to get catered subs for a church........After getting the subs we had to drop them off at the church..... so thats 2 stops and my car...
  12. Advice
    First time this has happened to me if someone asks I don't wait while people shop. But this PAX had a stop at Walmart and then his second stop was back home. I tried to cancel after 15 minutes and no go the app wouldn't let me cancel the trip while it was in progress. 30 minutes later he...
  13. Delivery
    I can’t understand the way Postmates pay and deposits breakdown. Under deliveries in my dashboard it shows the delivery fee+tips but the deposits are random and don’t match up. Does anyone have an understanding if this that they can share? My first 3 days pay was deposited as a lump sum...
  14. Lyft
    1. Wait time. If it takes over 5 minutes to drive to pax why should pax be extended courtesy of 5 min wait time at drivers expense . Very generous of lyft at your expense. Pax should get ETA and told when to be ready with the wait time folded into drivers travel time. Extending 5 min wait time...
  15. Stories
    Me: Hi ladies, how are you doing this evening? Pax: Good. Our last Uber driver cancelled on us though! We were locking up and started walking to the car, and he drove away and cancelled! Me: Did you make him wait 5 minutes? Pax: Uh, yes, I think it was about five minutes. Why, is that the...
  16. New Jersey
    I really hope Uber does something different with wait time. Five minutes is way too long to wait to get a cancellation fee. How does it make sense that someone can order an Uber that is 5-6 minutes away and still not be outside within one minute after the driver has arrived. That $0.16/min...
  17. Complaints
    Ongoing proof that drivers have zero value in the eyes of U/L. The allowable wait time on Pool and Line is 2 minutes. Why? Because any longer than that and the pax may be infringing on another pax's time. Can't have that, very disrespectful to waste another pax's time. But regular rides, take...
  18. Stories
    I gave out more 1-4 star ratings last night in a 6 hour period than I would ever believe possible. It was as if there was a paxhole conspiracy going on, mostly time wasters taking forever to get in the car. Some highlights (lowlights?): ---------- Picked up "Karma", couple of mid-40s women all...
  19. Los Angeles & Orange County
    I was camping at the airport last night because it's a guaranteed ride, right? But it was a brutal wait. And after the first ride, I went and got dinner and headed back to the queue for another ride. Well, 90 minutes later, I have to go to the restroom and I'm gathering up my belongings to go...
  20. Las Vegas
    I decides to finally try the airport and see what comes out of it..had never even thought about it but the curiosity got the best out of me.. when you get checked into the queue (in this case Select only) obviously there are other cars camping out in select mode only...some or most are regulars...
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