Search Results for ‘uber support’

When I opened an uber account for the first time, my uber account was deactivated because I uploaded the wrong documents. Then I tried 6 times with different emails and it was deactivated in all of them. Then I went to uber hub, they marked other accounts as duplicate and opened an uber x...

I drove for Uber before, and I've had a profile for the past 4 years. Last week I've updated my documents; all were accepted by Uber, but my background check has been pending for the past 7 days. I haven't changed states or even cities. I visited the Checkr website, it only says "pending."...

Hi everyone, I'm a newly-registered Uber Eats cyclist in the UK. According to Uber, my account is now active and I'm ready to start delivering. However, I'm unable to go online, with the Uber Driver app telling me to "Submit your Profile Photo to Continue Taking Trips." The problem is that I...

Hi all, I am new to this forum. I needed to find an outlet of sort to help me figure this issue out. Maybe this has happened to some of you? BARE with me as I explain... On June 11th, I was doing some UberEats deliveries. While omw to pick up a McDonald's order, I get a call from Uber Support...

EDIT: I was informed the specialist team “cracked the case” and they no longer just flung poo at each other, they used the once brown representation of their useless mouth breathing bipedal excrement ; to rub it in patterns on walls and soon they became so advanced with language arts that they...

My Uber eats account was permanently deactivated due to low ratting i have just change my phone number and sign up with a different email address and was not able to get back online with Uber eats. It kept saying a previous account of mine was deactivated. Guys please let me know if there is any...

So I managed to get myself suspended indefinitely from uber (After 231 trips /4.95 rating and 2 months driving) while showing my friends the uber driver app and boasting about my new found side-hustle, I thought it would be a good idea to take his photo during the verification process to go...

Brand new to the site but I have been driving Uber and Lyft for a year and a half in Denver. I get horrible service from Uber support every time I call but THIS IS ON ANOTHER LEVEL FOR ME :i'm mad: *RANT: I just got my driver's license and my yearly vehicle registration renewed at the same...

I got a one star rating (my first) after I was not able to pick up a pax yesterday because they were not at the location and were waiving to me from a place that was unreachable across Kapiolani Blvd during rush hour. I had to cancel the ride and later I found that I had my first one star...

For the past 3 months I’ve had to open a support ticket at the end of every day for all the trips that qualified for boost. When I get the ping it does not say that it is boosted. But the trips are all boost eligible and during boost hours. I’ve been able to successfully be paid for the boost by...

A warning to all Uber partners! So I'm putting together all my data from Uber on a weekly basis, in a spreadsheet I created. I input everything from the weekly pay statements and it aggregates the data into a Quarterly summary for BAS purposes as well as for the end of year income tax. I...

Hi! Not sure if Eats has a different section. I tried Uber Eats for 2 nights. First night, 3.5 hours for like $44 dollars. First trip was $5 plus $7 cash tip... never was that good again. But the real reason I am posting is about an experience 2nd night. Get my first call of the night, maybe 10...

...getting through to Uber Support quickly, to speak with the Foreign Agent with canned phrases. Most of the time I call it's to document jackass behavior, to innoculate me against jackass claims. Not holding my breath for them to report my larger issues to specialized teams. Nevertheless...

Promotion: 3 consecutive rides for 9.50 Gist: start 1st trip within specificed hours and zone, following rides can be anywhere, anytime Catch: stay online, no expired requests, no driver cancellations, rider cancel doesnt break streak but doesnt count. Rider 1. Within time and zone. No issue...

Driver: The Pool Rider from a ride I just completed, insisted on a dropoff at a whole different location. I told him I could not change the destination of a pool ride. He got irate so I let him off at the nearest gas station and ended his ride early. Support: So what you're saying is, you...

Does anyone know why my ptc license hasn’t shown up in the app yet? I have the email confirming that I have it, it even has a license number in the email. I know it’s says not required but it is required to drive in Toronto, Mississauga and Oakville or else you can get charged. I’ve called Uber...

Sounds bad, right. Discovered I was deactivated this am real time. Responded to the allegations and assumed same outcome as the first two deactivation, but nope...they say this is final and irreversible. Next step: Identifying the cause. Go to the fare details for each trip till triple...

So I have been on the platform for a few months now, and money has been pretty decent, and most rides have been solid. Given this, I still feel like these are things I need to learn and understand when it comes to getting the most out of my drives. I have a few questions (and I'm open to all...

I’m new to this forum so go easy. Has anyone tried sending videos to Uber to clear false accusations? Sorry in advance for being long winded. I have to be detailed explaining everything so you could understand what I did and why and what I may want to do moving forward. Last weekend around 7pm...

So I've been driving for a while. I always drive late at night--it's the only time it's busy in this college town. Lots of people make messes (puking out window, into window, getting food/drink in car etc). I always report messes--basically anything that makes me have to go offline to scrub or...