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  1. Complaints
    I recently had 4 separate rides on both apps indicate they were paying a surge price, however; NO SURGE WAS LISTED ON MY END OR EVEN SHOWED UP ON THE MAP. I went home and ran the numbers and found BOTH Uber and Lyft were charging riders 25-50% extra on rides during busy times and were only...
  2. Surge
    I noticed just this morning one of my fares did not process the correct surge amount. I realized this because I managed to secure 2 surge pickups within the "1.5" marked areas on the map. One processed, the other did not. I disputed it and was surprised to see a quick response from Uber...
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