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  1. Advice
    How do you handle a difficult passenger? Some negative characteric: Hateful for no reason 😼 Attitude 🙄 Talkative 🗣 Late 🕜 Touchy 🤗 Bossy 📏 Breaking rules 👨‍👩‍👧‍👦👨‍👧‍👧 (you can fit 7 in your...
  2. Advice
    I received a message from Uber that my account had been flagged for violating a policy regarding airport pick-ups. I was shocked, because I read both the policies of Uber and my local airport and made sure to follow the rules. I have a very high driver rating (4.94) and nearly always get a tip...
  3. Complaints
    Why London customers are so evil? I just don't get it.... For the last month I was reported nearly every single week for "driving" the most frequent report this month. According to Uber support "speeding" but the problem is I do no speed up at all (20/30/40/50/60/70). Keep scratching my...
  4. Connecticut
    I would appreciate some help. How much are you supposed to get paid for a trip to Newark International Airport in New Jersey with a Connecticut pickup? As I understand it, the components are Base Fare + Mileage + Time - Uber Service Fee (not applied to tolls & surcharges) + Surcharge for...
  5. Washington DC
    I have noticed since the CEO change, Uber's customer service has gone to shits. It has become so horrible. It's like talking to robots who spew back the same pre made responses in the negative. They are so unreasonable. Example, 2 days ago, I drove 5 miles to pick up a passenger whose pick up...
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