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uber cancellation policy
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  1. Complaints
    A RIDER CANCELLED 4 UBERPOOL TRIPS IN 2 MINS BUT DIDN'T GET CHARGED A CANCELLATION FEE. WTF? SUPPORT SAID THEY CANCELLED WITHIN THE TIME WINDOW.... I FOUND POLICY WHERE IT SAYS, "For uberPOOL requests, a cancellation fee may apply if a rider cancels the request anytime after a driver accepts the...
  2. London
    Someone tried to use 'I should have received a cancellation fee' feature within the app. Uber responded... The only concern I may see that's actually is more than 5 minutes (5:03) ;-) but no, uber is using superior mathematics ;-) UBER for you ;-) Peace out!
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