Uber Drivers Forum banner

Discussions Showcase Albums Media Media Comments Tags Marketplace

1-15 of 15 Results
  1. Advice
    So this is a long one. I uploaded a blurry verification photo for my debit card, and my vault edit was then paused. I contacted uber and they told me they fixed the issue. I went to upload my debit card and i got the same error message that my vault edit was paused. I contacted uber again, they...
  2. Technology
    I have recently moved to a new city. About 2 weeks ago, I chatted with Uber to change my city. That has been done. I have uploaded all of my new documents to show my new city and that I am legal to drive here. All of my documents are approved and the new background check is also approved. When...
  3. Complaints
    EDIT: I was informed the specialist team “cracked the case” and they no longer just flung poo at each other, they used the once brown representation of their useless mouth breathing bipedal excrement ; to rub it in patterns on walls and soon they became so advanced with language arts that they...
  4. Houston
    Just curious, I had a rider thru uber. Upon my arrival I notice that I'm the only one there. I see a man with a dog. I asked the rider if he was the man with the dog. He replies that he is blind and he has a service animal with him. I paused. I never been put in a situation like this. I do uber...
  5. Complaints
    Brand new to the site but I have been driving Uber and Lyft for a year and a half in Denver. I get horrible service from Uber support every time I call but THIS IS ON ANOTHER LEVEL FOR ME :i'm mad: *RANT: I just got my driver's license and my yearly vehicle registration renewed at the same...
  6. Boston
    Well, after 2 full days of 10 useless emails exchanges with Uber Support, a supervisor tonight finally admitted their CSR responses were filled with WRONG info. Here's my initial complaint in a nutshell: Monday night I picked up $23 surge at Logan and dropped off pax in Kenmore Sq. $23 flat fee...
  7. Los Angeles & Orange County
    Curious if any of you know how long the airport placards are supposed to be valid for?? Are they good indefinitely? Just for a year? Or just for that vehicle? I took, passed, and received my placard some 2 years back. Since then, I've had to switch to a different vehicle, but since the placards...
  8. Complaints
    i just had a trip to Lawrence Ave W, my rider know where she's going but she just let me follow the directions on app. After we arrive the destination she figured out that's completely opposite way to her home. She did put the right address in the app, which is Lawrence Ave W, then she tried to...
  9. Advice
    I find it very frustrating that Uber seems to make it so difficult for riders to reach a live support person. I have literally wasted hours trying to find a way to contact a real person by phone. Recently, I resorted to creating a new email so that I could apply as a new driver and access Uber...
  10. Complaints
    is it just me or does Uber seem to do it's very best to HIDE the ability to open support requests?! I want to open a support ticket for a ride that i cancelled before it started..Since it wasnt ever an official ride apparently (because i cancelled it), i can't select it from the list of rides...
  11. Lyft
    So been driving lyft for a couple of months now , i have had to switch to a new car , and from the 'stache to the Amp during this time . anyway not sure if it's just me , but Lyft Driver Support seems to have REALLY diminished recently ... main example is , since the Lyft airport placards have...
  12. Las Vegas
    Im just going to leave this here. Thoughts?
  13. Complaints
    How do these people expect to grow a business with this type of support. No number to call, every time you twitter them or use the in app help, they tell you to use that other method and then rarely answer. The web site looks like it was designed by a child as far as finding information on it.
  14. Washington DC
    I emailed support "Blah blah blah" Apparently they resolved my issue.
1-15 of 15 Results
Top