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rude customers

  1. Complaints
    So tonight I p/u a rider who has 2 stops. Cool. Pick him up, nice convo... we arrive to pick up his +1 for his Xmas party who makes us wait for 20 min to come out. All seems good. As we are about 5 min into our 15 min ride they are discussing the party. She asks him, "So who's gonna be at...
  2. Australia
    Hey everyone, I've been doing goober in Sydney now for the past two months full-time until I start my new job at Qantas on the 22 of October and was wondering if any of you have come across these types of people? Or how often? I'm up to around 400 trips with a 4.9 rating so I've been doing...
  3. Stories
    I have been doing uber eats in fort lauderdale for about 2 weeks now. Most of the time its usually the lunch rush. Sometimes I come across very rude customers that are very selfish. They do not clearly explain directions to their locations sometimes and they get frustrated when you call them for...
  4. Los Angeles & Orange County
    So a family of four squeezes in my car. The dad gets in my front seat.. he must have weighed about 250 plus pounds. The whole car sank when I started to drive. On the way to their drop off in West Hollywood from downtown LA, he starts putting suntan lotion on his arms that I could see while I...
  5. Las Vegas
    Who picked up Luis 4.7 off/ on Hidden well road last Monday? Yes I sure did put him out. All he said was for Luis? Didn't say hello. Gets in my car humming and crossing his legs, putting his shoes on my upholstery. I put him out because the last time I politely asked someone not to do that...
  6. Buffalo & Rochester
    I was under the impression we could go back and change a passenger rating? Emailed Uber support to do so and I was informed they wouldn’t change it, but would no longer pair me with the passenger. So I’m in Williamsville doing a drop off last night when I get a ping from the airport (rare, I...
  7. San Francisco
    So my first ride of the morning around 630am and it's a 9 minute scheduled pickup. I get there and she's out in a minute, very appreciative that I was around and for driving her to work. 5 seconds in.... "Can you stop at Starbucks on the way there?" After explaining that we don't really get...
  8. Complaints
    Just curious to hear if any of you have ever told a pax off when they were being difficult or unreasonable ? (preferably BEFORE a ride began , so you didn't have to accept them and risk them rating you after ... ) . needless to say , we ARE in the business of customer service here , and doing...
  9. New Jersey
  10. Washington DC
    Got this beautiful gem today almost printed it out to put on my backseat as an acheivement lmfao.. I guess I missed the two week training course that Lyft and Uber offered to the rest of you guys lmfao
  11. New York City
    Uber Poop (pool) and Lyft Line riders are so damn annoying and full of themselves! Before you guys bash me, I tend to take the poop ride and cancel on the second customer. I do only one ride because it's basically all you can get on these stupid apps. I do have a certain condition. If the...
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