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  1. Lyft
    Anyone know how? I am poking around in the rider app but not spotting how... Oh now I see...
  2. Advice
    So yesterday a bad rider spilled milk all over my rear seat. I went to the Help - Help with a trip - more options - Trip issues - other - rider issues - issue with a rider but the "Rider Made a mess in my vehicle" option seems to have been removed. I tired all the available options but the...
  3. Lyft
    Hello Lyft Riders I wanted to take a moment to let you know that most drivers do not like picking you up. Lyft takes 40% to 60% of the total price of your ride. They usually send the driver who is farthest away from you the ping and only pay $2 if you cancel. Now that you know this, I implore...
  4. Brisbane
    Every trip today Uber has asked every rider to give me the driver a pin code. Riders are unaware that they have selected that option, anyone else had this?
  5. Cleveland & Akron
    I have a story which I have to share with Uber Partners now called Drivers. On early Sunday morning I get a requests for a rider who showed up as "UBERVIP" with an ` over the E. These calls lately being over 16 - 22 minutes away are draining me financially. I get to the requests pick up, a...
  6. New Jersey
    As a Jersey driver i find it completely unfair that NY drivers are able to drive in New Jersey when we can't in NYC. Some of them even register their car in NJ... We getting pushed out of our own market!! Riders are not happy with them. That's how I find out about NY drivers through my...
  7. Advice
    I'm an Uber driver as well and I've noticed that my rider rating is stuck at 4.78 the entire day. I've treated my relatives from Australia with plenty of trips and was exploring different places in San Francisco today and did tourist stuff.
  8. Advice
    So yesterday I have a rider who asked me about my dash cam. He said "you have a camera?" with a tone like he thought he was catching me doing something or I would be ashamed or apologetic. With pride and confidence I said "yes sir, two of them". This rider was very astute for noticing the...
  9. Toronto (Ontario)
    According to Kate Parker, head of safety brand and initiatives at Uber: https://www.google.com/amp/s/www.theverge.com/platform/amp/2019/5/29/18644143/uber-deactivate-rider-below-average-rating
  10. Stories
    :cryin: :cryin::cryin: Ok, which one of you is it this time?
  11. Articles
    Spreading misinformation is not helping (Rider safety.) This morning as I was getting ready for work, I was watching my local news broadcast in Seattle Washington, Q13 News. I'm very fond of this news affiliate and watch it daily. Their local reporters are likable, intelligent, and very good...
  12. Lyft
    So I had to take 3 daytime rides as a pax for the first time in a few months. I'm pretty annoyed as a driver now. Terrible advertising-When I opened the app, there's a banner I get 50% of mon-fri. That's great for me as a pax, but as a driver what good is it if Lyft never advertised it ahead...
  13. Seattle
    Uber and Lyft are in a battle for user loyalty, and riders may win Customers are shopping between the two ride-hail leaders and taking the car with the better price. Ride-sharing customers are becoming less loyal. Americans who used both Uber and Lyft in the last quarter of 2018 accounted...
  14. New Jersey
    I picked up 3 pools and 5 riders And Uber took more than 73% commission.
  15. Brisbane
    So I started I fare before picking up someone because it started the pick up timer when I was 2 blocks away and took 4min to get to the passenger. So I started the fare to prevent the rider being charged as I wasn't even there yet. Then the prick gave me low stars and dispute the fare and Uber...
  16. Brisbane
    If a rider is 10m away from me and my confirmation rate is 0%, would he be paired with another driver who might be 2km away if his confirmation rate is 100%? But isn't it that the rider wants an UBER asap?
  17. Advice
    I received a 1 star rating tonight and later i found out the rider paid almost 25 bucks for a very short trip due to surge. Does the rider really get a full refund just because he rated me 1 star?
  18. Seattle
    Are Uber and Lyft drivers putting kids at risk? Rossen investigates Rossen Reports' School Safety Guide is kicking off with an alert to parents: New cases are surfacing involving Uber and Lyft drivers harassing and assaulting teens. TODAY national investigative correspondent Jeff Rossen and...
  19. Advice
    I googled if riders can pay cash. Google explained that it is possible but on my app it doesnt have the option. Is google lying for clout or something wrong with my app?
  20. Boston
    TL;DR -- Don't use Lyft as a passenger. Use Uber. I went to the Sox game on Monday night so I parked in the city near Boston Common and decided to take a Lyft over to Fenway.. had to get the true rider experience. From this I learned two things: (a) Lyft as a passenger experience is horrible...
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