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  1. Atlanta
    Regardless of how you feel about wearing the mask, it's required... I'm interested on how other drivers handle the paxs that do the following... 1. Jump in without a mask and have to be asked? I've been 1 starred for this BS! 2. Don't wear the mask properly... below their nose? Again you...
  2. News
    To fix racial bias in the gig economy, start with the rating systems It's never as simple as "one star" or "five stars." By John H. Chuang Co-founder and CEO, Aquent September 24, 2020 Inequality in the gig economy is nothing new. For years, millions of low-paid gig workers have been denied...
  3. Toronto (Ontario)
    11pm on a Wednesday. Hard no.
  4. Canberra
    The facility for drivers on Uber to re-rate riders has gone. However, the ability of riders to re-rate drivers remains:
  5. Ratings
    Drove an old woman. Great convo, good time. She's new to Uber. End of ride she hands me a cash tip, then she asks what does she do now? I told her I would end the ride, and on her end the rating screen would come up. "Okay, let's see... is this the ratings screen?" "Yes, then you rate me, and...
  6. Toronto (Ontario)
    Freely adapted from a post I read on Quora (Chris Sche): A to B safely = 5* ALWAYS. Four-star ratings can get a driver deactivated, if everyone did it. Do NOT do this unless there was a significant issue with the ride. ALWAYS ask before eating, drinking, smoking, vaping, blasting loud music...
  7. Advice
    I have been getting frustrated by the app, as it will send out little info. On a ride assignment, to allow the driver to know were the pick up and destination is, and to see if you Are possibly picking up a “problem” client. I was wondering if there is a way, before agreeing on taking an...
  8. Stories
    I'm almost there. But could all fall apart at any moment.
  9. Advice
    There's a new microphone that let's you sing karaoke through your car's radio system.
  10. Ratings
    While I know it can take sometime for pax to enter their rating, but I have not received ANY ratings in two weeks. Not one single one. I tried uninstalling and reinstalling the app. No change. Called driver support. No change. ** Is anyone else noticing the same issue?
  11. Complaints
    I’ve always suspected they where playing with the numbers. My rating has always been around 4.97 or 4.98. And the pax are always 4.8, 4.9, 0r 5.0. It’s like they are trying to keep everybody's ratings high. So a few days ago I noticed my rating was suddenly down to 4.87. I’m thinkin, wow, a...
  12. Stories
    I’ll preface this by pointing out that the pax (a couple) and myself are all white. Couple gets in. Pleasant conversation including laughter. I thought the guy was oddly short with her a few times, but whatever. Then he say something to the effect of: some N way of doing things. It just rolled...
  13. Ratings
    I'm an Uber driver as well and I've noticed that my rider rating is stuck at 4.78 the entire day. I've treated my relatives from Australia with plenty of trips and was exploring different places in San Francisco today and did tourist stuff.
  14. Ratings
    I feel like this relates to some us drivers when we unfairly received bad ratings for things out of our control, but we just brush the dust off our shoulders and life goes on.
  15. News
    Uber will start deactivating riders with low ratings Megan Rose Dickey @meganrosedickey / 5 hours ago Uber is now requiring the same good behavior from riders that it has long expected from its drivers. Uber riders have always had ratings, but they were never really at risk of deactivation —...
  16. Honolulu
    I got a one star rating (my first) after I was not able to pick up a pax yesterday because they were not at the location and were waiving to me from a place that was unreachable across Kapiolani Blvd during rush hour. I had to cancel the ride and later I found that I had my first one star...
  17. Sacramento
    I've been a 4.96 - 4.99 driver for over 3 years. My strategy has always been to not pick up passengers with a rating lower than mine at the current time and no farther away than 10 minutes and it has worked well for me. Since Uber Pro was introduced my rating has now dropped to 4.87 for no...
  18. Ratings
    About a month ago I had perfect 5.0 with Lyft. It couldn't last forever. One week it dropped into the middle 4.9s. The next week it dropped again. The other day it dropped yet again (I'm such a scumbag!). Lyft's message at the top of the email: You're doing great!!!
  19. Ratings
    I have multiple 2 star ratings, which made me think... what is going through the pax mind when they rate? Here are my thoughts on what they might be thinking... 5 stars: ride was okay or good or great, I would do it again (or) I heard that if I rate below 5 that they could get fired, so...
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