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rating adjustment

  1. New Jersey
    About two weeks ago my rating dropped about 0.05 with 2 1-star ratings and 1 2-star rating. I put in about 70 rides a week, my 5 star ratings are stuck at 481 since last month. The few occasions I knew pax was giving 1 star for sure, it popped right after the ride. Is your rating count frozen or...
  2. Ratings
    I feel like this relates to some us drivers when we unfairly received bad ratings for things out of our control, but we just brush the dust off our shoulders and life goes on.
  3. Ratings
    I'm thankful that I don't really get matched with lousy PAX on Uber that often, but few weeks ago, I gave a PAX three stars (I don't want to be matched with this PAX ever again) for reeking of marijuana scent and that the scent hinders my judgment when driving. Afterwards, my ratings dropped by...
  4. Brisbane
    So I started I fare before picking up someone because it started the pick up timer when I was 2 blocks away and took 4min to get to the passenger. So I started the fare to prevent the rider being charged as I wasn't even there yet. Then the prick gave me low stars and dispute the fare and Uber...
  5. Ratings
    I just did my very first trip. The rider was excellent. But I think I didn't rate him before I closed out the ride. How can I find out if I did and correct it if I didn't? I was too busy talking and not paying attention. Dang it....
  6. Minneapolis
    Rating 1. Ping was at 527 AM- I accepted- it was 19 minutes away- but since I was bored I did accept. 2. Rider texted me at 529 AM- since I am driving I did not pick up the text 3. Rider called me at 544 and yield at me for not picking up the text 4. Rider entered address...
  7. Canberra
    In an emailed newsletter sent to ACT and New South Wales drivers on Wednesday 17 January 2018 at 5.01 pm, Uber state manager Natalie advised of refinements to the rating system of drivers. Here's the relevant part of the newsletter: New feature - Ratings descriptions To help prevent unfair...
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