Hi, who had this problem? what do you do? Please help me!

I was reviewing my trip history and I noticed a surge fare I did was zeroed out. The fare I think was 1.2x and it was 12.98 miles and a 30-minute trip and I was supposed to be paid $17.89 for it. I remember the trip well because it was a mom and daughter, and I remember the mom being a scummy...

I am getting a little fed up with these new rates. The only way I am making any money is on the nighclub kickbacks and of course the strip clubs. Whose thinking of not working and just going out on NYE? I am seriously considering it.