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  1. Complaints
    Ok..your going to pick up a surge trip. Your more than 5 minutes headed there. Uber then matched you with closer rider. That Ride cancels right away. You lost both trips and your likely in a high traffic area with no recourse to get out and surge is all gone. You do not get reimbursed for the...
  2. Advice
    Last Saturday, I responded to a trip that disappeared from my app as I was on my way to the pickup. I attributed this to a glitch in my phone and picked up the rider anyway. Note: I did not see a cancellation notice at any time 20 minutes and about 15 miles later, I dropped off the rider...
1-2 of 2 Results