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  1. Advice
    We just left one of our phones in an Uber in Los Angeles about an hour ago and can’t get a hold of our driver. It’s a black Galaxy A50, it’s got all our kids photos and other sentimental stuff, plus we need it for work and travel. we called and left a voice message, which also told us the...
  2. Sydney
    Hi all, I lost my phone in an Uber yesterday morning 08:45 (Sunday 26th January) from Caringbah station in Sydney, NSW. Driver was in a Toyota Camry. I've tried contacting the driver (via the Uber help pages) and it goes to voicemail. So this is my last hope. Anyone know drivers around there?
  3. New Jersey
    I was drooping off a family at their house and their kids found an iPhone in my car and couple said some pax must have forgotten or accidentally dropped off in the car and they gave it to me. I was hoping pax must contact me either via Lyft or Uber since it is an expensive iPhone. The iPhone...
  4. Atlanta
    So about 2 months ago, I checked my trunk after a day of Ubering and it’s a black brief. Inside are 2 new Samsung tablets. I can’t pinpoint them to a rider so all I do is contact support about it and the tell me they will get in touch when something comes up. It’s now June and still no response...
  5. Insurance
    I am claiming lost wages through Statefarm due to an accident caused by their driver. They are processing it just fine, however they are only giving me 50% of what my average wage is, stating that the IRS defines drivers as having to put the remaining 50% of their earnings towards car upkeep...
  6. Lyft
    Hi Drivers, We launched our new app called BOUNTE in the app stores. We think we have a cool app for you which can make you some extra money while helping people find their lost items. Someone loses a wallet, watch or Beats headphones. They post it on our app. We send out notifications to...
  7. Lyft
    I had a group of less than sober guys out for a bachelor party the other night. One of them left a wallet in the backseat. I didn't realize it was back there until I received a call on my PERSONAL number from the pax. He informed me that LYFT had given him my contact info so that he could claim...
  8. State College, PA
    Hello, My name is my Michael Slusarick, I lost my wallet in an uber this past Saturday night. I did not order the Uber and the person who did cannot contact the driver. She is currently trying to figure it out with uber. Any advice before I cancel all my stuff? If anyone has found it please...
  9. Articles
    This article is intended for discussion on the minutiae of a situation that is bound to happen (often) to any regular Uber/Lyft Driver. While it happened in Toronto, Canada, it's a pretty universal experience in any market, and this particular instance has been elaborated in full detail to...
  10. News
    https://amp/s/amp.clickorlando.com/news/woman-pleads-for-return-of-mothers-ashes-after-leaving-bag-in-uber-vehicle A woman is pleading to get her mother's ashes back after she left them in a bag inside an Uber car. Dina Miller posted a Facebook video begging for the return of her mother's...
  11. News
    http://www.foxnews.com/us/2018/04/11/california-man-suing-uber-driver-after-losing-both-legs-due-to-crushing-injuries.html A 23-year-old California man is suing Uber after losing both of his legs in a traffic accident that allegedly happened while he helping one of their drivers push his...
  12. Complaints
    Hi, me and my boyfriend bought a car about 8months ago, we don't have the best credit but we got a good new car to use for Uber with a $300 payment. We used uber everyday, sharing the car to work, we have followed all the rules for Uber, and have high scores and amazing comments from riders...
  13. Chicago
    I have a friend that left their keys in an uber yesterday. I told them to tip the driver for coming out of his way to bring the keys back. That friend informed me that they would not tip because they are paying a $15 fee to get the item returned. I was shocked to hear about the fee. My thoughts...
  14. Stories
    So I picked up a couple drunk guys from the bar. As we waited in the drive thru line (my favorite - NOT) they start arguing. Over the next 10 minutes it escalated, and I seriously thought they were going to fistfight in my back seat (HEY!! No blood on my seats, fellas!!) I dropped them off and...
  15. Dallas
    Another 180 days of change email making things the way they should be. What took so long? Oh I know. Out with the old, in with the new (executive leadership). "Get paid for returning lost items On average a driver returns 11 lost items a year. That’s a lot of time spent on the road and not...
  16. Advice
    So a rider left there keys in my car (11/11/16) and got kicked under a seat so it went unnoticed until my final trip that night. She Called me 11PM (11/12/16) the next day asking if i have them I said yes and informed her I will be home till 5 if she would like to come get them but said she was...
  17. Seattle
    I've seen this issue pop up in other threads and was a little shocked at one driver's post who implied that returning lost items were not his job and the items would just 'disappear' from his car so he wouldn't have to return/inform uber/lyft about it. I think there's better ways of handling...
  18. Advice
    Signed up this week and went out for my first night on Wednesday. I live in faurfax and decided to drive towardsvatlington. I left the house at 7 and stayed out until 10pm with no hits. I went out Thursday night this time a little later and still no hits. I left the house and drove towards...
  19. Advice
    Hi there, I left my wallet in my Uber that I shared with a friend (on her account). She contacted the driver via the app, but he did not see the wallet. He did two trips after me. If anyone in Chicago found a wallet in their Uber on 11/16 night or 11/17 morning, please contact me...
  20. Houston
    Friday, 10/16/15 If you were at Hughes Hanger today, please check to see if (ladies) there is an extra set of keys in your purse and (gentlemen) if there is an extra set of keys in your pocket. The key chain has a KIA insignia as well as a red bottle opener on it. They belong to one of the...
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