How long do you typically keep a lost item for people before "finders keepers"? I found a very nice IPhone in my car almost 4 days ago now. No one has claimed it. I don't know who left it, and I don't even know which company to notify! If I sell it, it's probably worth a weeks pay or more. I'm...

I picked up this gentleman and his wife in Old City around 1pm today. He was one of those front runner Philadelphia fans that doesn't know jack shit about basketball and is clearly along for the ride. He had the Eastern Conference ALLLLL figured out. Here was his plan: Pax: "Well, we win today...

Hi, so I may be the black sheep here, but my name is Ray Owings and I’m an Uber rider. On Wednesday, 02/06 at approximately 3:30 pm to 3:36 pm, an Uber driver picked up a group of 3 passengers and a small service dog from the Red Iguana at 736 W North Temple, Salt Lake City, UT 84116 It looks...

Had a funny little episode last week, with a young woman losing her cell phone and the drunk boyfriend cussing me out, returned the phone and charged the account because boyfriend was a cheap A-hole. https://uberpeople.net/threads/my-1star-for-the-week.294041/ Today I got an email..... a...

This article is intended for discussion on the minutiae of a situation that is bound to happen (often) to any regular Uber/Lyft Driver. While it happened in Toronto, Canada, it's a pretty universal experience in any market, and it is elaborated in full to foster discussion. Last night I got a...

Had a rider call after ride ended. Her dsughter left a phone in my car. Told me she called Uber and Uber charged her $15 lost item fee before they would connect her to me. (In this case it was a $90 XL ride snd she had tipped me $12, and I was less than a mile away, so I ran phone back.) Couple...

Got a text from Lyft today. "___ thinks they left something in your car, call them at xxx-xxx-xxxx" I texted back Did not find anything. They replied This is a bot, you need to call the pax. Why would I do that? I don't want these people to have my phone number! If I asked for the pax's...

Rider needed fresh air. Just dry heaved. I handed him one of the bags I carry. He's the first rider who actually needed it. Seemed like he was mostly being cautious, he wasn't spewing....until he was. I actually made things worse by handing him a bunch of kleenexes, because he took one hand off...

Did not lose an item. 7 of the most recent 10 posts in the advice column have to do with lost items, so I thought I would create one myself. Once I lost my marbles. If anyone has seen them, please return them asap.

What’s with emFers leaving items in your car and not tipping when you return them? It’s called basic etiquette. Human f-ing decency. I contacted uber and filled out the returned left item form. I hope I get my $15. Yuppies wanna get in my car smelling like onions from their overpriced burgers...

Took a pax downtown. Let him use my charge cord. Kind of a Dbag, gave him 3 stars. Picked up next pax. Driving by previous pax on our way out, and my phone rings. "Hey bud, this is your last pax, was just in your car. Left my phone on the charger." Me: "I'm right here on the next corner, jog...

I was out driving on the evening of Feb 10th and half-way through my shift (I usually spend 7-8 hours on weekend evenings) I pickup a couple of Pax and they say that someone has left a black clutch bag on my backseat. The new Pax hand me the bag, I look at it and put it into my glove...

To nights ago I dropped off a young couple at a bar. The girl left her iphone in the backseat, but by the time I noticed they were gone inside the bar. It was the guy that called the uber so I reported that they left the phone and gave uber permission to give them my phone number. I had dropped...

Gave some rides today. Looking at my summary, I see one ride "lost" something. Got a Lyft pax phone call... "Hello, you took my mother from the assisted living facility to her doctors appointment, now I can't get ahold of her, don't know where she is. Which building did you drop her off at?"...

You can now report in the Uber App that you have returned a lost item to a rider and get reimbursed for your effort: Open your trip history, select the trip involved, tap on HELP and select "I returned an item to my rider"

Let's sit and count the mistakes I made on one run. 1. I accepted a pool ping. 2. I didn't cancel when told they were around the corner. 3. I didn't cancel when the destination was Chicago and I was in Naperville. 4. I didn't cancel when the rider wasn't the account holder. 5.I didn't check the...

So I got up early this beautiful morning and started to clean my car. I noticed a cellular phone lying in the seat. I immediately matched it to the correct passenger and uber support sent them an email stating I found the phone. I contacted the passenger and he will get his phone back tomorrow...

Hi there, This morning i took ride in Uber, unfortunlty I lost my phone in Uber car, I just want driver phone number to communicate but Uber account seams to be disabled. When I am trying to login from web Too Many Requests This user has exceeded an allotted request count. Try again later. Can...

Here's a wild story for you. I've been driving now for about three months. I've had a few salty passengers, as have all of you. It's expected, especially when driving at night and dealing with drunks. This situation however was unique. I drove a guy from West Hollywood out to the valley near...

I've seen this issue pop up in other threads and was a little shocked at one driver's post who implied that returning lost items were not his job and the items would just 'disappear' from his car so he wouldn't have to return/inform uber/lyft about it. I think there's better ways of handling...