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  1. Toronto (Ontario)
    Hi Uber community! We are a research team hoping to gain important insights on our voice-enabled AI phone application that detects signs of sexual harassment and deploys safety, precautionary interventions (e.g. triggering fake phone calls, notifying friends/families). As this solution helps...
  2. Complaints
    These ants are at your service! If they don't do it, who will? What a joke... Shuffle on folks!
  3. Lyft
    What happens if a rider makes a mess or even vomits in my car? How do you get the cleaning fee from them? And what happens if they dispute it?
  4. Toronto (Ontario)
    This article is intended for discussion on the minutiae of a situation that is bound to happen (often) to any regular Uber/Lyft Driver. While it happened in Toronto, Canada, it's a pretty universal experience in any market, and it is elaborated in full to foster discussion. Last night I got a...
  5. Chicago
    I randomly canceled 2 uber requests in under a minute. Who do you think keeps the fee?
  6. Boston
    Yesterday I picked a rider up from Logan Airport and Uber didn’t charge the passenger the airport fee, airport fee is 3.25 for every trip from the airport.
  7. Sydney
    just wondering if we need another background check for taxify, can they use the Uber background check somehow? If not, how much is their background check costing us?
  8. Sydney
    What is this fees ? Is any new Cut,? For $11 Total fare cut is 1.4 For 91.83 cut in 3.6 for 41.50 cut is 3.15 So its not same Amount or percentage all the time. Any idea? fields
  9. Sydney
    Just logged in to the app and was advised that service fee has been increased for me from 20% - 22% (I was one of the earlier adopters before the 25% fee). Did anyone else get this? Really annoys me how Uber ambush us and there is no notification by email prior and the only way to use the app...
  10. Lyft
    November 17, 2017 Got this e-mail from Lyft Today... (copy/paste) "2-Minute Cancellation Window Previously, passengers had up to five minutes to cancel a ride without being charged a fee. Now, you'll receive that fee if they cancel after two minutes." Should we assume that the cancellation...
  11. Pay
    It is unfair that they do not show you what the customer gets charged. Then the take a Lyft fee on top of the 46% that we do not know about. We need to know the truth on all rides!
  12. Denver
    On my app. Anyone else?
  13. San Diego
    I drive a dodge challenger 2 door and can't give rides and decided giving Eats a chance. In Los Angeles I was averaging about $15 to $20 an hour working on almost constant 1.4-1.8x boosts. I just moved down to San Diego (not near downtown) and I am lucky to get a 1.1x boost a couple times a week...
  14. Greenville
    I have had several PAX ask what the $$ difference between UBER and LYFT. I tell them that as far as I know they are fairly comparable. Does anybody here know? Thanks for all of the great info. Mark
  15. Surge
    It will be fair, there is an uber fee, why there is no driver fee. Argo is the price for trip and vehicle
  16. San Francisco
    I recently decided to give the Uber support phone line a call in the Bay Area after reading several articles about how Uber was underpaying fares and over-charging riders. The first few rides I decided to look into all had issues, and Uber even changed 2 of them for me. However, after about 4-6...
  17. San Francisco
    Hello All, Uber select fee as far as I am aware is 30%, however, for past 10 days, it was 20% of the total fee. Today I noticed it back to 30%. Is there some sort of promotion or fee switch going on? Any information would be greatly appreciated. Thanks!
  18. Denver
    "You are eligible for Uber's Fuel Card, enroll today!" is what Uber's excited message says. What it means is Uber gets a percentage of the fees You pay for using "their" card and uber gets a percentage of the fees the gas station pays for accepting the card. It's a win-win for uber and the...
  19. New Jersey
    This happen twice today. The pax puts in the address on the next street. When you get there after 2 minutes or so they call and tell you to go around the corner to the other street.. Once you move from the first location you can no longer get a no show ride. then they call and say they will be...
  20. Complaints
    It seems to be a pretty hot topic right now about how long should we wait for a pax, and if we should be paid doing so, and with the epidemic of driver Cancelled rides vanishing, something needs to be done I replied to another thread about pax taking advantage of what was the paid 5 min wait...
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